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"great room"

"The hospitality was the best! Everyone was so kind! We mentioned a birthday celebration and they went above and beyond & pulled out all the stops. Amenities were perfect for a restful vacation & the entertainment was fun!"

"The staff were pretty consistently rude for most of the week we were there. When we would ask for food at restaurants where they were serving at buffets they were consistently rude or acted like we were annoying them or like they didn’t want to be there. It was pretty shocking considering what we paid to be there. We wondered if they were treating us that way because we were Mexican-American and not White. No matter the reason, it was not OK. If you’re looking for a beach, this is not the place for you. The beach is very small, most of it is Rocky, and there was lots of sarga while we were there. We most definitely will never return here."

"Just got back from an amazing stay in Cancun and had to share! 🌴 The room was spotless and very well maintained, which made it easy to relax from the moment we arrived. The staff were incredibly friendly and welcoming—always ready to help with a smile and made us feel right at home throughout our stay. And the food… absolutely excellent! Every meal was fresh, flavorful, and had plenty of variety to choose from. Overall, a fantastic experience and I’d definitely recommend this hotel to anyone planning a trip to Cancun. Can’t wait to go back!"

"We had a wonderful experience at Fiesta Inn Ciudad de Mexico Aeropuerto. From the moment we arrived, the service was outstanding. The greeting at check-in was flawless — the staff were welcoming, efficient, and very professional, which made the arrival process smooth after a long day of travel. The hotel itself is very comfortable and well maintained. The rooms were clean, quiet, and perfect for relaxing before or after a flight. Being located so close to the airport makes it extremely convenient, yet the atmosphere inside the hotel feels calm and pleasant. We also had the opportunity to try the food at the hotel restaurant, which was excellent. The quality of the dishes was very good and the prices were fair, especially considering the convenience and service. The dining experience was enjoyable and the staff were attentive throughout the meal. Overall, this hotel offers great value with excellent service, comfortable accommodations, and very good food. We would definitely stay here again on our next trip through Mexico City. Highly recommended for anyone needing a convenient and comfortable airport hotel."

"Overall, we had a wonderful stay. The staff was excellent, and the food was good/very good. There were a lot of options for food. There were different options for pools, e.g. active pool area with music and swim-up bar near the beach and quieter options with poolside service near the back of the property. We also used the gym, which was small but nice and clean. The room was spacious and nice; you could see some wear on the property, but nothing to complain about. The staff works hard to maintain the property, and it is very clean. We had one of the ground floor, swim-up rooms, which we really enjoyed. The staff was extremely attentive and friendly. Definitely recommend!"

"Needs a update"

"Our stay at Seadust was disappointing and not as relaxing as we had hoped. The resort was very noisy, with constant banging sounds that made it hard to rest and enjoy our time. Shortly after arrival, we were approached by staff offering a discount and “VIP breakfast” in exchange for attending a 90-minute presentation for their Infinity Travel Club. We agreed based on the timeframe given, but it ended up taking half of our day. The sales team was very pushy, and once we declined, their attitude changed completely and felt rude and unwelcoming. The “VIP breakfast” did not feel VIP at all, the food was the same as the buffet, just served in a different location. Overall, the food quality throughout the resort was mediocre. We felt this experience was disrespectful of our time and it negatively affected our overall stay."

"This resort is incredibly beautiful with amazing staff that were kind and friendly. The only reason I did not rate this 5 stars is because both the breakfast and lunch options were redundant. The food items were all the same every single day without any variety."