Search Hotels Near Labyrinthe, Provins

"Most Staff unhelpful and most rude to foreigners. Some staff are helpful and try to go above and beyond, it kind of makes up for all the other rude staff. Bus to Disney doesn’t run all day, and doesn’t run during peak hours, also unclear instructions on drop off and pick up locations. Hotel is very clean but the bidet doesn’t work so that sucks. Other than the rude staff and paying for ride shares to and from Disney when the bus was supposed to be a free amenity to save money, our stay was decent."

"I genuinely don’t even know where to begin—this was, without exaggeration, the worst hotel experience of my life. What was supposed to be a magical trip for my daughter’s birthday turned into a complete disaster, entirely because of this hotel. Dream Castle Hotel advertises itself as a 4-star property, but that is beyond misleading—it doesn’t even meet the most basic standards of a roadside motel. From the moment we arrived, everything went wrong. After an exhausting eight-hour flight with two young children, we arrived hoping for at least a bit of understanding or basic human decency. Instead, we were met by the worst front desk representative I have ever encountered. She was incredibly rude, dismissive, and completely unwilling to help. She refused to let us check in even a minute before 3 PM—no flexibility, no empathy, nothing. My children were so exhausted they were literally sleeping on the lobby couch, and she showed absolutely no concern. The hotel itself is extremely outdated, poorly maintained, and honestly just dirty. Everything feels old, worn down, and neglected. The amenities are in terrible condition, and cleanliness clearly isn’t a priority here. At one point, I grabbed a sandwich from the bar and it was completely frozen inside with the frozen chicken you couldn’t bite on. The fridge in our room was not working upon arrival and when I called to fix it, it was not fixed at all ,nobody even came. Avoid this place at all costs."

"Parking was easy, easy hotel to find, very welcoming, would recommend "

"The hotel have a clean room, and friendly staff "

"A bit tired, "

"Excellent stay, great staff, outstanding rooms and great food. Right next to ancient gothic Cathedral. "

"Accueil très agréable, hotel calme et très propre"

"Great room great location great breakfast great service, everything was great!"

"The rooms are small, but the staff is delightful. We found this location perfect for walking the entire town "