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"For a mostly automated hotel, I found it cozy and the skeleton crew staff to be super helpful. The room was larger than I expected (based on the website images) and everything was modern, clean, and in working order. Would definitely recommend!"

"Breakfast was good. No hot food "

"This hotel definitely left something to be desired and I definitely don’t think it meets the mark for a 4 star hotel. My room shower looked nothing like the photos and was very outdated compared to what was advertised. The room was very minimalist with nothing offered there either. Half of the lights in the room weren’t working. They give you a sign to put on your door that says “skip the room clean and we’ll slide a drink ticket under your door”. They did not do that. If you arrive early before check in they won’t let you check in early and won’t tell you when your room is ready. Overall- experience was fine, but definitely seemed more like a 2 star compared to the multiple other 4 star similar priced hotels I stayed at in Switzerland."

"Good hotel! Great location!"

"Convenient location, great staff and very clean!"

"The hotel is very conveniently located in the middle of town, walking distance from the train station, from old town, and from the funicular. The room was very comfortable with nice amenities, the breakfast was hearty, and the staff were very pleasant. "

"There is a grocery store on the first floor but not much choice for restaurants. Silvana was amazing host with directions, recommendations and even umbrellas! Trains are next to hotel so convenient but noisy if you like the windows open."

"The surrounding area was very nice and the room, though somewhat small, was quiet for an urban area. The breakfast was outstanding. We would stay again if we revisited Bern."

"Nice hotel"