Search Hotels Near Lake Chaubunagungamaug, Webster

"The staff was rude. Went to the restaurant for dinner after sitting for 35 minutes asked how to place a order for food and was told "well get to you when we get to you" Pool was closed at night so kids couldn't swim (whole reason we booked here) The next morning at 930 a random women entered my room without knocking and told me i had to check out.. my check out was at 12. Breakfast was overpriced for the good wasnt great. "

"This is a great location of The going to Southbridge has everything that you need super modern old-school style that’s super clean. Check out the awesome dark horse restaurant while you’re there."

"Bathtub was dirty. No grab bar for shower. Very friendly staff. "

"We killed a cockroach and the shower had was so broken, that it had water coming out everywhere. There was literally a puddle of water on the floor land well as a soaking wet toilet. ALL from that shower. The girl working the front desk was great. Very personable and friendly."

"Did not use"

"Outstanding hospitality! Thoughtful, welcoming staff in a comfort environment with food that was much better than I'd expected!"

"We found the hotel to be very clean, the staff was friendly amd helpful. The bottom floor was being remodeled, I do believe the 2nd and 3rd floor had already been done. The beds were very comfortable, the room was nice and clean. We'd definitely stay again"

"The place was great and we loved it "

"So I would give it even less than one star if at all possible. For starters the first conversation with the woman at the front desk was about how many times the cops had been there recently,which I thought great. There was an issue with the booking which was my fault but she made it into a bigger deal. After making a new reservation we waited 30-40 mins for it to show up on her end because she refused to look it up by the confirmation number I had. She was rude then and that was just the start. While all this is going on she continuously disappearing to the back where what I assume was her family was and was more worried about ordering food with them. It was as like take your kid to work day but she had the whole family. Next get to the room,just dirty. Ice bucket had all hair in it, nips underneath the bed. Only one set of towels so I go down and ask for more and a guy comes to the counter with bare feet and tells me that’s all I get. 2 people 1 set of towels for 2 days. Had to get aggravated till finally he gets some. Again so rude. The next I leave dirty towels at door at 11am comeback at 4pm there still at the door. Bring them down and ask for more and the same rude woman told me that’s all I get she can’t take them on 2nd shift if she does the state can shut them down and her fired. Totally nasty with me. 2 day stay they argued with me I get one set of towels unless 3 or more day stay for 2 ppl.The woman at the front desk rude and awful stay. $72 per night not worth it"