Lake Geneva hotel guide. Relais & Chateaux hotel in Lake Geneva, Europe

"Clean and comfortable Excellent location for the airport"

"Lovely staff and a great location for the airport "

"Good location next to the train station and a short walk to Lake Geneva. Lots of restaurants in the area. "

"I stayed at this hotel for only one night and the experience was extremely disappointing. For a hotel carrying the name Freddie Mercury, the minimum expected would be basic cleanliness and maintenance, but unfortunately that was not the case. When I entered the room, I immediately noticed several black hairs on the bed sheets, and there were also hairs on one of the pillows. This is absolutely unacceptable for a room that is supposed to be prepared for new guests. It gives the clear impression that the bedding was not properly cleaned or changed. In addition, there was no toilet paper in the bathroom, which is a very basic thing that any hotel should check before a guest arrives. The floor next to the bed headboard was dirty, and the headboard itself was detached from the bed and simply leaning against the wall, showing a clear lack of maintenance. To make matters worse, the TV remote control did not work. Overall, there were far too many basic problems for a one-night stay. Serious issues with cleanliness and organization that make the experience far below what should be acceptable. This place clearly needs significant improvement."

"Staff super helpful"

"Check-in was fast with the very pleasant and helpful staff. The room was very clean and quite large by European standards, with excellent amenities in the bathroom. "

"Room was clean and nicely appointed, bed was very comfortable."

"To be honest, the price for the breakfast was not really value for money. The coffee machine was prodicing somethin brwonish which barely had something to do with a fresh brewed coffe. Then the open cheese and meat section was already there lying around for quite a while and was dry i.e. had brown edges. However the scrambled eggs were good. Bread (of course) was not home made, just simple one to be re-baked. So yeah, € 20 was far too much. Would i stay there again, yes, beds are comfy and parking huge. Would i take the breakfast: No, surely not. "

"Clean room, friendly staff. "