Lake Mathews hotel guide. Ayres Collection hotel in Lake Mathews, California

"Great hotel but the pool has been under construction for sometime now at booking this was not mentioned at all "

"Our checkin went smooth and the clerk at the front desk noticed that I had not included my Hilton Rewards number and quickly looked it up and applied it to my room folio. The room including the rest of the hotel we visited was clean. The morning buffet was well presented and staff friendly. The only item we were not a fan of was the scrambled eggs. We were able to make fresh waffles and enjoy the remaining items. The room is well accommodating for a disabled guest. The room comes with a microwave and fridge however when going to pop a bag of popcorn using the microwave, we blew a fuse which took out the fridge,microwave and tv. Maintenance arrived quickly and corrected the issue."

"Rooms a bit outdated still. Lobby fully remodel very nice. Rooms need a bit more love."

"The room was clean but smelled like smoke even though it's none smoking. The front desk staff not friendly. People hanging out in the parking lot. It looks like people live there. People smoking weed and cigarettes in the parking lot. People yelling at their pets in the early morning hours."

"Great price, rooms need an uograde. The rooms smelled like enclosed and old. There were missing kitchen door cabinets "

"Great breakfast and helpful staff, as always."

"Good customer service"

"It was okay but people down stairs complain about us for walking around so they moved us to bottom floor and kept our deposit said we were smoking but don't even smoke but still let us stay in motel another week it was a lie because if smoke your suppose to be kick out that's the rules they illegal kept are deposit ! So if you rent there they will find a reason to keep your deposit ! But don't say nothing about the Marijuana smell through out the hallways ! Your allowed to smoke weed in the rooms with out the staff saying anything ! And they don't serve breakfast they give a sack breakfast with yogurt a muffin and orange and they have kitchen but they don't use it otherwise if you want a cheap motel it's great but you won't get deposit back and if you don't mind homeless people living in the parking lot and they say nothing about it it's a great place ! But you have to worry about you car all night long ! "

"Clean room, and very helpful staff. My stay was comfortable..the rooms were quiet and well maintained. Excellent place to stay. I recommend any day."