Search Hotels Near Lake Pontchartrain Basin Maritime Museum, Madisonville

"The staff was very unhelpful. No room service, take out available until 9pm, breakfast takeout not available on the weekends.Extemely limited menu and quite expensive for the quality. Took 4 days to get a working refrigerator. Maid service was inadequate. Hard to get blankets, took 2 days for the 2nd one. The attached restaurant didn’t accept room charge nor did the in house mini market. Bar closed at 9pm. At checkout, the luggage valet could not be reached by phone. Had to get them down stairs. The safe door did not close. The sink leaked and the drain plug did not work."

"Tough week for the staff. The pool was accidentally emptied and out of service for our stay, the elevators, which are very nice and smooth, stopped working for a couple of hours one morning. We stayed 5 nights and our room was cleaned twice, but done very well with a personal touch when they did it. The breakfast is ok, good coffee. I suggest a chair or two for the designated smoking areas. The staff was the most impressive part of our stay. If I had to say what's missing would be a GM that is hands on overseeing daily operations. That kid seemed to rest on the check in clerks. I will come back."

"Good enough to stay if you have a flight in the morning but not very clean"

"Met our needs—a clean, quiet place to sleep, close to the airport. The hotel has been renovated not too long ago so there are tile floors and comfortable beds, clean linens, a huge mini fridge, and newer tv. Not may stations available through cable though. The women at the desk for check-in and check-out were friendly and helpful. The area feels safe and has about every type of store and restaurant close by. It took us maybe 5-10 minutes to get to the car rental return at the airport. With the reasonable rates, I wouldn’t hesitate to stay here again."

"We stayed in the older tower. Our room was not nice. Carpet was bad, toilet was so noisy, and walls need paint. For the money it was definitely not worth it. The staff was great. The garage for our car was great. The pool was full of bugs. It needs some attention"

"Older property. Very dated. Outdoor corridors. Small pool. Steal gates on all entry points. Very average breakfast. Unfriendly staff, especially the two girls on the desk during check-in on Friday 24th April 2026. Booked through Expedia and this property was rated as a VIP stay. Nothing VIP offered, not even a water. Noisy AC unit and 24/7 external light in the room from a blind that sits just above the AC and in no ways blocks light. Average area too. Adjacent to freeway. Walked to a shopping centre on Sunday and everything closed at 5.30 pm. The only pro was the price and I guess you get what you pay for. Plenty of Opossums around to keep us entertained while walking to the supermarket (Rouses)."

"The parking was not my favorite but everything else was fine."

"Good stay but could’ve been better"

"The room was ok, the vinyl flooring was lifting up as you walked on it."