Lakeland - Winter Haven hotel guide. Starwood Capital hotel in Lakeland - Winter Haven, Florida

"The rooms are fine , but for the money they are charging you would think it would be more updated and modern . It has modern moments and older items in the room like the ceiling fans and tub . The check-in lady was amazing . She advised us that if we keep the towels , we can swap our dirty ones for clean ones . When we call front desk on Saturday (we were here Thurs-Sun) to get clean towels , whoever answered the phone at front desk was rude and said “you have a washer/dryer in your room, use it.” So we took points off for that because that was my first time a resort advised we couldn’t get new clean towels . "

"A very peaceful stay, I enjoyed the breakfasts and the staff is very friendly."

"Rooms were very clean, staff was very helpful and lots of activities to join and participate. Enjoyed all of it"

"The condo was clean and pe rfect for familys plenty of room . The building was quite and were facing the woods perfect for sitting out on the balcony every peace ful pools were great over all a gem to stay at"

"Nice resort"

"Yes"

"Breakfast was a far walk"

"Good"

" Very nice. "