Outdoor pool, free pool cabanas, pool umbrellas
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Reviews of Mezena Resort and Spa

3 out of 5
Mezena Resort and Spa
Amhara Regional States, North Wollo, Lalibela

Reviews

8.6

Excellent

Rating 10 - Excellent. 5 out of 10 reviews" "
Rating 8 - Good. 3 out of 10 reviews" "
Rating 6 - Okay. 2 out of 10 reviews" "
Rating 4 - Poor. 0 out of 10 reviews" "
Rating 2 - Terrible. 0 out of 10 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

6.6/10

Amenities

8.6/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

8/10 Good

iain

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The difficulties of electricity etc are compensated for by the excellent efficient and helpful staff The accommodation and landscaped setting s its eco friendly systems us excellent Definitely a first choice for a return visit
Stayed 2 nights in May 2022
Response from Beza on 11 Jun 2022
Thank you so much, It was a pleasure to be at your service !!!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Great service and friendly staff! Arrived very late and they stayed up for me, made dinner available, and turned spa services so I could relax after a very long bus ride.
Stayed 2 nights in Dec 2020
Response from Yohannes Assefa on 30 Dec 2020
Dear Sirs Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home and well taken care of our client's stay in our resort and it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. kindest regards

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ethiopia trip
Absolutely loved it
Stayed 4 nights in Sep 2019
Response from Bezawit Yohannes on 14 Oct 2019
Dear Michelle, Thank you so very much for your review. Kindest regards

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very friendly staff, amazing views and good location (close -by tuktuk or taxi-) to sites. Highly recommended.
Stayed 1 night in Aug 2019
Response from Mezena lodge Lalibela on 29 Aug 2019
Dear Sirs, We appreciate and very thankful for your comment. We will be at your disposal at anytime in case you come back. Kindest regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and the property is really well maintained
Stayed 2 nights in Aug 2019
Response from Mezena lodge on 13 Aug 2019
Dear Sirs, We thank you so very much for your review and it was a pleasure to serve you in our lodge. You were a great man and we are delighted to serve you in our lodge. Have a great day Thanks

8/10 Good

Philip, Brisbane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Bungallows
Hotel comprises approx 20 villas or bungalows, all of which are about 1 year old. The standard of the bungalows is outstanding, and I think makes this hotel deserve a 4 star rating instead of its present 3 star rating. What is disappointing however is the hotel's extremely poor wifi, which can only be reliably accessed from the lobby in the main building.
Stayed 2 nights in Sep 2018
Response from Bezawit on 7 Oct 2018
Dear Philip, I sincerely apologize for any inconvenience these issues may have caused you. You are correct, after further assessment we found that the wireless access point was falling down and it causes our clients in getting internet access in their room. Here at Mezena lodge, we strive to provide the highest level of service possible. We hope that your experience with us was a pleasant one, and hope that we can be of service to you again in the future. As a valued customer, your comments and opinions are very important to us. If you have any concerns, questions or comments, we hope that you will bring them to our attention. Please do not hesitate to contact us if we can be of any further assistance. Thank you for choosing Mezena lodge for your stay in Lalibela. Sincerely

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gorgeous Views/Minor Issues
The hotel stay was quite enjoyable, with some minor issues. The rooms are huge and the beds are super comfortable. Views from the restaurant and future pool deck are amazing. It is on the side of Lalibela closest to the airport and about a 5 minute drive to the churches. (I don't recommend walking). Negatives: The prices for things were fair, but not well marked. Extra $ for the airport shuttle, but then were given 1 free transfer into town. The sauna was also $10 extra to use. The room was quite cool at night with no extra blankets in the room, and the water pressure was poor in my room, but heard it was ok in others. Also I missed the small note on the wall next to the toilet that told me I should unplug my TV overnight as it might spontaneously turn on. (Which it did). For the cost of the hotel room I would have thought these would have been included and wouldn't have experienced these inconveniences.
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pace Ristoro visione Via lattea
Oasi di tranquillità e riposo dopo tour tra le bellezze culturali e architettoniche
Stayed 5 nights in Oct 2020
Response from Yohannes Assefa on 22 Oct 2020
Dear, Sirs. Thank you for your review and for choosing our resort & SPA and thank you for giving us a perfect rating and for recommending our resort to other travelers. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

6/10 Okay

Murielle, Paris

Travelled with partner
Disliked: Amenities, property conditions & facilities
Problème d’eau d’elecTricote Très abîmé pour une année d’existence Bon dîners mais petits déjeuners médiocres Personnel gentil mais incompétent Dommage car le site est très beau
Stayed 2 nights in Feb 2019

6/10 Okay

Verified traveller

Disliked: Amenities
Stayed 2 nights in Feb 2019
Response from Goshu on 8 Apr 2019
Dear Sirs, Thank you for your feedback . We have 250 KVA standby generator and we don’t understand when this he happen. Water is always available 24/7 even if there is a shortage of water in the city and I wonder why you say there is a shortage of water. Our staffs are qualified and professional who has a good reputation. Anyways ,we thank you for your feedback and we will use it as a positive opinion Thanks