Hotel dekat Latte of Freedom

"My go to place to stay on Guam."

"The staff are all friendly"

"The front desk staff was very helpful and they make your stay worthwhile especially during typhoon Bavi. Thank you Connie from the front desk staff for going beyond to extend our stay and not needing to check in and giving my family a great price. Cafe Cino is also my favorite coffee shop on island. Keep up the great work, hospitality, and customer service. THANK YOU ALL !!❤️💯💯💯"

"okay"

"日中は日本人が常駐しているようで、コミュニケーションには苦労しない。 その他のスタッフもフレンドリーで良いと感じた。 シャワーは水栓根元で水漏れ有り トイレにはウォシュレットが完備されているが、ノズルが前後している最中に水が出ているので少し問題あり。 台風が来て部屋に缶詰になった際、強風でサッシの隙間からピューピューと音が鳴り続け睡眠不足になった。"

"Not a great breakfast."

"Overall experience was goo."

"We stayed in Crowne Plaza for 5 days then switched to"

"The whole place needs an upgrade."

"ホテル併設のプールを楽しむことができました。ビーチも近いので、綺麗な海も満喫できます。スタッフの方も親切で丁寧に対応していただきました。ここのホテルを選んで良かったと感じました。"

"Upon arrival staff and Front Desk was welcoming and made it very easy to check in. Elevator was down but they accommodated and helped us bring our stuff up to the room. Although it was during a storm and amenities were off limits, it was still a great stay. I’d book a stay here again because of the great customer service they had. Rooms had a good amount of space and many storage space, bed was comfy, and backup generator kicked it quickly when the island power died, that was a plus!!!!"

"We stayed in Crowne Plaza for 5 days then switched to Lotte Guam. We have to say Lotte has lots of room to improve their service. 1. Front desk staff told us there is an ice bucket in our room, however we did not see it. 2. Breakfast selections are poor. 3. There is no any signs in the room that call locally will charge a fee. When we check out, they charged us 0.75/minute. 4. If you lose your towel card or room cards, you will get charged (thank God! we didn't lose any of the...

"I checked in prior to the impending Typhoon Bavi and stayed until it was cleared. Many amenities were still available and hotel management kept guests well informed throughout the typhoon. It was a great stay. Spa was open and I was able to do their hydrotherapy and head massage which was excellent. I included breakfast and it was good. My 2nd day the breakfast was moved to Soi and was quite busy. The wait was not long as long as you woke up early enough to best the crowd. Power stayed on during...

"フロントの対応は良かったが、ロビーや廊下などホテル内全体の温度が暑すぎた。 ベッドメイク後のタオルの補充が足りずフロントに申し出したが、部屋に届けてくれるのも遅かった。 全体のガラスが汚すぎて、外の写真も撮れなかった。 部屋内湿気が多いようなカビ臭さを感じたので消臭剤や柔らかな芳香剤があると良い。"

"The property is conveniently located to many stores and outlets. Staff are friendly and nice. As a returning customer, filling out paperwork repeatedly (same information the past 6 times I’ve stayed there this year, it is inconvenient to ask the same information over and over. Also, while I don’t have visitors, their requirement that each person visiting register at the lobby makes this location feel unwelcoming."

"ビュッフェが豪華でした。"

"POOR POOR POOR CUSTOMER SERVICE! Since 3pm on July 04, 2026 check in time, I informed Front Desk the AC was not cold. Throughout the day, 4 DIFFERENT EMPLOYEES ON 4 SEPARATE OCCASIONS/TIMES all came up to the room and confirmed AC was not cold. The whole day to the next day, still nothing was done. I asked for a manager and only to be told the manager is off and to come back later “IF” the manager will be on site. Maintenance guy came to check the AC in house clothes and slippers, no uniform,...

"Had a quick little stay. Property is in rough shape due to storms. So lots of repairs going on and very loud. The layout for driving in and getting parking is confusing. Need better signage for people coming in and out. Also the parking garage doesn't have elevators. Would be difficult for older guests. No access to the beach during repairs was kind of a downer. Overall it could be a great hotel. Just needs a lot of work as long as they put the money into it. But unfortunately tourism is way...

"It was very clean, the kitchenette was also very nice. Plenty of space for luggage. Shuttle was also clean and was there early, the driver was also nice and helpful as well. The room I was in, the drain wouldn't really pop back up to drain, but it was still very good after a long day of traveling. Would definitely recommend staying at."