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Reviews of Home2 Suites by Hilton Leavenworth Downtown

3 out of 5
Home2 Suites by Hilton Leavenworth Downtown
250 Delaware Street, Leavenworth, KS

Reviews

9.0

Wonderful

Rating 10 - Excellent. 255 out of 357 reviews" "
Rating 8 - Good. 61 out of 357 reviews" "
Rating 6 - Okay. 14 out of 357 reviews" "
Rating 4 - Poor. 13 out of 357 reviews" "
Rating 2 - Terrible. 14 out of 357 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Rodney

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet and no one bothered us
Stayed 1 night in Apr 2024

10/10 Excellent

Anne, Ontario

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People were friendly, the place clean and beds comfortable. Movie theater and restaurants within minutes. Free breakfast.
Stayed 5 nights in Apr 2024

8/10 Good

Deborah

Liked: Property conditions & facilities
Assigned First floor street side room. Loud traffic but it did calm down around 10pm.
Stayed 1 night in Apr 2024

8/10 Good

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, convenient to shops and restaurants. Would stay again.
Stayed 1 night in Mar 2024

8/10 Good

Thomas, St. Louis Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property/ good breakfast/great exercise room.
Stayed 2 nights in Mar 2024

10/10 Excellent

Susanne

Liked: Cleanliness, amenities
Clean and spacious
Stayed 1 night in Feb 2024

4/10 Poor

Emily

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Property conditions & facilities
Pool was unexpectedly “closed for maintenance” on a Sunday of a holiday weekend. We booked this hotel for the ability to swim with family while in town. Also was charged an additional $70 without explanation.
Stayed 1 night in Feb 2024

8/10 Good

Frank

Stayed 2 nights in Feb 2024

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service
Disappointing
Customer service at check in was nonexistent. No greeting, no how can I help you, I felt like I was inconveniencing her by needing to check in. The facilities and rooms are very clean so no complaints there. Room temp was impossible to regulate, it was either too hot or too cold. The shower was absolutely awful. The water pressure was so high it felt like I was being stabbed by tiny daggers. No matter how I turned the shower head it was still painful. I normally have great experiences at Home 2 Suites, this won’t stop me from staying at others, but I will not stay at this particular place again.
Stayed 1 night in Jan 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Reina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2023

10/10 Excellent

April

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Web loved our stay.
Stayed 2 nights in Dec 2023

2/10 Terrible

joseph

Stayed 1 night in Dec 2023

10/10 Excellent

Janet

Travelled with family
Stayed 1 night in Dec 2023

4/10 Poor

Grant

Stayed 2 nights in Dec 2023

4/10 Poor

Monica

Business traveller
Liked: Staff & service, amenities
Stayed here for a quick business trip in December. Overall it was a 5 out of 10. The breakfast was exceptional, staff great. However the location is extremely close to a train depot and the trains were running well after midnight and started up very early, so it made for a restless night sleep, for that reason I would not stay there again.
Stayed 2 nights in Dec 2023

10/10 Excellent

JoLena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 7 nights in Nov 2023

10/10 Excellent

sylvester

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 2 nights in Nov 2023

2/10 Terrible

Amy

Stayed 1 night in Nov 2023

10/10 Excellent

Oretha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2023

10/10 Excellent

JOSEPH

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

2/10 Terrible

Shawn

Stayed 1 night in Nov 2023

10/10 Excellent

Rhonda

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

2/10 Terrible

Verified traveller

Business traveller
Disliked: Staff & service
Out on the street!
Home2 gave our room to someone else & we were left without a place to stay. Don't know how they could do this as room was paid for & reservation confirmed.
Stayed 2 nights in Nov 2023

8/10 Good

Brian K.

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

R dion

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location that was close to dining, etc. Easy parking and well lit. The only down sides: the pool was closed, the smell upon entering the building is nasty but only in the lobby. It was clean and I could not figure out where the nasty smell came from. One of the housekeepers was amazing, personable and introduced herself... the other not so much. There was a knock on the door - upon opening the door I find a person with a coat on that just looked at me and asked if I needed anything. I had no clue who she was as she did not identify herself and there was no cleaning cart with her.
Stayed 5 nights in Oct 2023

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

8/10 Good

Robert, Wichita

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I would recommend this place
Stayed 2 nights in Sep 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
It’s like a more smaller town version of a big city hotel… not a negative comment on any way and maybe it’s just my perspective. I still think no matter what, Hilton is by far my favored brand in hospitality and guest services.
Stayed 1 night in Oct 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

4/10 Poor

Kendra

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very disappointed when we entered room. Carpet and furniture were stained. Floors needed a good vacuum as there was a lot of dog hair present. Bathroom had a lot of curly hair all over floor and i had housekeeping come re-clean. Room was big enough for the family but will not be staying again.
Stayed 2 nights in Sep 2023

10/10 Excellent

David, Goodland

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for downtown eating and drinking.
Stayed 3 nights in Sep 2023

10/10 Excellent

Jonathan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant place to stay in Leavenworth. Quiet, clean, nice location. Not a lot of restaurants nearby.
Stayed 2 nights in Sep 2023

10/10 Excellent

Courtney Marie

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family really enjoyed the pool area. The breakfast was delicious and the areas were very clean and neat. The organization of the rooms was great with lots of high storage which is helpful with our small children.
Stayed 2 nights in Sep 2023

10/10 Excellent

sandy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2023

8/10 Good

Cindy, Hutchinson

Stayed 1 night in Sep 2023

6/10 Okay

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort
Pretty sad. Dirty bathroom. Pathetic breakfast
Hair on bathroom floor and shower Mirror spotty Room gets hot or cold. Very inconsistent temperature on system Hard time sleeping Microwave breakfast options-pathetic…
Stayed 1 night in Sep 2023

8/10 Good

Kate

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was big, clean, nice kitchenette, bed was not too comfortable, no hot tub, pool was nice, I slept good, breakfast was nice, coffee was bad but hotel coffee is never good. Would stay here again.
Stayed 2 nights in Sep 2023

10/10 Excellent

Jill

Stayed 1 night in Sep 2023

8/10 Good

Darrion

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The idea behind the name is it's literally like a little home you have a little kitchen and they offer a skillet to cook. It's just a nice little place to stay especially if you enjoy home cooked meals instead of takeout.
Stayed 9 nights in Sep 2023

10/10 Excellent

Edgar H

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Was amazing, comfortable place to stay
Stayed 2 nights in Sep 2023

10/10 Excellent

Lashornna

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Nora

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was welcoming and helpful. They gave great recommendations for places for dining.
Stayed 1 night in Sep 2023

8/10 Good

Bethanie

Travelled with family
Liked: Staff & service
It wasn't bad, but it could use some improvements.
It was nice to have a bigger room for our kids and a big fridge and freezer. The window blind wasn't working.
Stayed 1 night in Aug 2023

2/10 Terrible

Anabel

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The customer service is bad the people from the front desk are really rude , I I feel discrimination from them
Stayed 2 nights in Aug 2023

2/10 Terrible

Steve

Stayed 1 night in Aug 2023

10/10 Excellent

Margie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend getaway to visit Weston
We styed there for two nights, and had a wonderful experience, our only complaint would be the bathroom had two doors, and neither one worked correctly. They would not close all the way, and was extremely hard to move. They were pocket doors so there was hardly anything to hold onto while trying to move them. We ended up leaving one closed as much as we could and only used the one door that we could somewhat maneuver. We were very happy with our stay and will be back I'm sure
Stayed 2 nights in Aug 2023

10/10 Excellent

Sabrina

Liked: Cleanliness, staff & service, property conditions & facilities
Cozy and comfortable
Stayed 1 night in Aug 2023