"Beautiful property is an absolutely delightful location, entering the hotel plunges you into an intimate world that feels comforting and exciting simultaneously. The check-in experience is smooth and bags are whisked away. The room was surprisingly well designed — despite a tiny footprint we didn’t feel cramped at any point. The generously sized shower cabin fit two, and the genius design of the closets meant everything had its place, again despite the small room size.
Now, for the cons. The hotel simply felt like it was being run on a budget. Rooftop terrace, which is put front and centre on the hotel listing to entice you to book, was not open or running — and in fact, it was run down and dirty. It simply looked neglected. We didn’t care and took our glasses of champagne to the roof to enjoy the unparalleled views, but it’s worth noting that even closed it could have at least been nicely kept.
Towels are not abundant, and the bath robes are veritably skimpy. When I asked about bigger robes I was told the hotel’s supplier “only does one size.” I am a relatively lean 5’7” woman, not exactly large, and the robe was mid-thigh and mid forearm on me. If you happen to be tall or larger, they simply won’t have a bath robe to suit.
I called down to ask for more herbal tea bags as they had not been replenished during cleaning service. I was asked which ones I wanted, specifically. How bizarre to have your client try to remember your tea bags.
All in: 4/5. Thank you. "
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