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"This was literally the absolute worst hotel (really, it was more like a hostel) that I have stayed in either stateside or abroad. The property only allows you to communicate with them during two short periods daily around check-in and out. Their information indicates check in is not on the property. After needing to call for clarification, we were given a separate address that led us to the same location. There is no parking at the actual hotel because of construction. You have to park down the...

"Be careful booking this location the room and resort were great but our building was under separate ownership which meant it was fully self catered the there were no towels no sheets for the beds only the duvet and pillows which were stained and not pleasant to sleep on. We found a cockroach in one of the kitchen appliances and there was no way of getting service from reception as they had nothing to do with the building/room. Be careful staying here "

"Excellent food in the restaurant."

"Very nice hotel with great rooms."

"Great service - nice facilities. Small room and wifi is not always great. Otherwise Good hotel and location. Very nice host who allowed us to use the facilities after hours. "

"Excellent stay . Helpful staff . Great location near the ski buses "

"I made multiple attempts to contact property ahead of time, they never responded. Navigatation did not take me to correct place "

"Perfect accommodation for a few days away skiing with family. Reception staff were very helpful and friendly. Laundry room available to dry clothing. Short walk to town and lifts. "

"Beautiful hotel and exceptional location high on the hill above Champery. It exceeded all of my expectations as did the cows grazing outside our balcony. I wish we could have stayed longer. Best value for price in all of Switzerland!"

"Tout était parfait dans les moindres détails "

"No bedding provided no towels provided no toilet paper "

"The staff were very friendly and informative and facilities were very good. Cinema is a bonus with extensive film choice. Allso we were all very impressed with the standard and creativity of food offered by Jamie the chef. I would highly recommend this property and has great access to the slopes really is a jewel in the Swiss alps we will definitely return!"

"Very friendly staffs and the location of the hotel is very convenient. "

"Great staff and breakfast, room is clean"