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Reviews of Riverside Motel

2 out of 5
Riverside Motel
160 S Water St, Lewiston, NY

Reviews

8.8

Excellent

Rating 10 - Excellent. 69 out of 121 reviews" "
Rating 8 - Good. 37 out of 121 reviews" "
Rating 6 - Okay. 9 out of 121 reviews" "
Rating 4 - Poor. 3 out of 121 reviews" "
Rating 2 - Terrible. 3 out of 121 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean little cabins in a great location. The check-in process takes getting used to as there is nobody on-site. The auto lock system needs adjustment as the door and frame do not line up well.
Stayed 1 night in May 2024

10/10 Excellent

Joe

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
a micro wave in the rooms would be nice
Stayed 3 nights in Apr 2024

6/10 Okay

Eric

Travelled with family
Disliked: Amenities
A cabin-like experience. Don't expect anything beyond that.
Stayed 3 nights in Apr 2024

4/10 Poor

Ronald

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bed was comfortable. Room was shabby and needed a big refurbishing. Shower stall was small. Second bed was tucked into a cubby with no room on either side. Window had been left open and had to move ant traps to close the window completely.
Stayed 2 nights in Mar 2024

8/10 Good

Vincent

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
x
Stayed 2 nights in Nov 2023

10/10 Excellent

Rachel

Stayed 1 night in Feb 2024

6/10 Okay

Meghan

Stayed 2 nights in Feb 2024

8/10 Good

Georgette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in. Couldn’t get tv to work, maybe internet issues, idk. Luckily we stayed out exploring and didn’t need it. Next to a great pub! Was clean and warm.
Stayed 2 nights in Dec 2023

8/10 Good

Adrienne

Liked: Cleanliness

2/10 Terrible

James

Travelled with family
The “contactless” check in failed to work as the code I was emailed does not open by door. The automated phone message directs me to a voicemail that is checked “daily” and then recommended emailing, which I’ve done without getting a response. There appears to be no one on the premises to let me into my room, and I’m currently sitting outside in my car, hoping the overnight lows stay above freezing. What a ridiculous way to run a motel.
Stayed 1 night in Dec 2023

10/10 Excellent

Mike

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was in a great location across the road from a very good restaurant, and the river. Walking distance to downtown. Did not see anyone except during when we went for coffee in the morning. Manager was friendly and asked if we needed anything which we did not Great value
Stayed 2 nights in Nov 2023

10/10 Excellent

Brian

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is my second time here. Very comfortable, close dining, and clean. Check in is contactless and easy. Great place overall!
Stayed 1 night in Nov 2023

10/10 Excellent

joanne

The motel had a cottage feel to it. It was clean and tidy when we walked in. Would definitely stay again !
Stayed 1 night in Nov 2023

8/10 Good

norma

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we've been coming to this property for many years, and continue to enjoy it. Lisa is efficient and accommodating and nice to deal with. we've noticed the updates Thanks Norma and Les
Stayed 2 nights in Oct 2023

10/10 Excellent

Karen

Travelled with family
We had a great stay at the Riverside. Close to all activities. Was able to sit out and enjoy the yard. Quiet. Easy to get in and out. Bed was super comfy. Towels were luxury. Will stay again when we come to the area.
Stayed 2 nights in Oct 2023

10/10 Excellent

Leonarda Maria

Liked: Amenities
Perfect location! Motel has been renovated and is keep in excellent condition. Lisa is wonderful and very helpful. Highly recommend staying.
Stayed 2 nights in Oct 2023

8/10 Good

Scott

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The rooms could use a dusting and a squished big on the ceiling was a bit off putting. However, the staff are responsive, polite and helpful. The rooms are good value but need updating. I recommend the motel with the above mentioned issues being addressed.
Stayed 2 nights in Oct 2023

8/10 Good

Tamme

Stayed 1 night in Oct 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
A very quaint clean and comfortable room and beds. Very quiet safe area lived the fire pits in the evening. Staff friendly super friendly. close to very very good restaurants within walking distance close to waterfront and the falls minutes away. Will stay here again.
Stayed 2 nights in Oct 2023

8/10 Good

eric

Stayed 1 night in Oct 2023

8/10 Good

Jack

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Would have liked another small chair in the room. It is very difficult to sit on the bed and watch TV.
Stayed 2 nights in Oct 2023

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place but not quiet
The motel was nice, rooms were clean, places to eat within walking distance and the river was right across the street. Niagra falls is a short drive away. Only two issues is no staff was on site and check in was a bit confusing(contact free enter with a code) when I had problems, the office was empty and the phone number provided went straight to voice mail. There was also a restaurant/ bar next door that was VERY loud until after 2am. There are places to sit outside the door and there were people drinking, being loud out there until about midnight. Nice place but not quiet.
Stayed 1 night in Oct 2023

10/10 Excellent

Amrutha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
O
Stayed 2 nights in Oct 2023

10/10 Excellent

Phil

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the room and the area
Stayed 3 nights in Sep 2023

10/10 Excellent

Myron

Stayed 3 nights in Sep 2023

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was the second time my girlfriend and I have stayed over the summer and our experience coulnd't be any better. We love this little place and will definitely be back in the spring.
Stayed 1 night in Sep 2023

10/10 Excellent

Daniel

Stayed 1 night in Sep 2023

8/10 Good

Laurie

Liked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Bernard, Dallas

Stayed 1 night in Sep 2023

10/10 Excellent

donald

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean, easy to get to, good location, would stay there again.
Stayed 4 nights in Sep 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2023

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about this spot but the A/C could be dramatically improved. The window unit is obviously older and not as effective at cooling as it probably once was. Otherwise the grounds were clean, the rooms were clean, checking in and out was a breeze.
Stayed 2 nights in Sep 2023

10/10 Excellent

DONNA, Eden

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect venue to get to Artpark. We had a 25 minute walk but it’s a 5 minute drive. Plenty of dining nearby. Great place!
Stayed 1 night in Sep 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cute, quaint place to stay in Lewiston.
Very cute, quaint motel in Lewiston. Although small, the rooms were very cabin like - original wood on walls, etc. Full internet and TV/Streaming in the room. Walking distance to town and Artpark. Lisa (the manager) was very friendly and accommodating. We would definitely stay here again.
Stayed 1 night in Sep 2023

10/10 Excellent

Mason and, Albion

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I would come back again!
Stayed 1 night in Aug 2023

10/10 Excellent

Rita

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in cabin 9 kitchenette. We loved the extra space. The bed was very comfy and its a true queen size. We liked the vintage feel, yet modern entry and updated floors. This is walkable to restaurants and shopping. The Whirlpool Jet boat rides are right across the road. We were there after labor day on a weekday, so the shuttle to Niagara Falls was only running weekends. It stops near this motel. I would recommend this motel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Ankita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Carmen Balane

Poor wifi , small bath towel ,
Stayed 1 night in Sep 2023

4/10 Poor

Kenneth

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a great deal for the reasonable price! Super clean, comfortable, and right on the water. Tons of food options nearby. We stayed here to attend a concert at Artpark which was a convenient 5 minute drive. I will say that the door locking mechanism was somewhat difficult as I could not pull the door tightly enough on my own and my boyfriend had to help me, but this issue may have been limited to my specific unit and did not have a major impact on the quality of my stay.
Stayed 1 night in Sep 2023

8/10 Good

Marvin

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Had problems getting door to lock... Do not like not being able to get anyone on phone.
Stayed 1 night in Aug 2023

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Benjamin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, very clean and great property. Only thing, the walls are a bit thin in the cabins. Could hear all the conversations of the neighbors. :P But a great place to stay other than that.
Stayed 1 night in Aug 2023

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed relaxing in the adirondack chairs provided. Easy to walk to restaurants and riverside seating available for the evening.
Stayed 1 night in Aug 2023

6/10 Okay

Omeshwari

Disliked: Cleanliness, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

10/10 Excellent

Cynthia M.

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place. Very clean. And great lady running it
Stayed 1 night in Aug 2023