"Staff were really friendly. Hotel was beautiful, as was our room except for the carpet. Stained pink in places and brown spots, told reception as was worried staying with two teenage boys they may have thought it was us! Lady was extremely apologetic and informed me that she would let the managers know. There were also sweet wrappers under the bed which were not ours. Spa looked beautiful, but more for couples/adults relaxing so decided against ruining the vibe with teenage boys! Would visit again with friends or husband though. Restaurant again was beautiful, it did take 45 minutes for our starter to arrive but I think they were short staffed and lady was doing her very best. Once did arrive, food was lovely, as was breakfast. Would stay again as location excellent, staff friendly and think just got a bit unlucky with the carpet as the rest of the room was beautiful especially the bathroom."