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"The hotel is located in Japanese town with many shops and restaurants nearby on the main streets. The hotel decors and rooms are Japanese inspired design. The staffs are wonderful, friendly and willing to help. The buffet breakfast is great with many options, a la carte is also available as well. The rooftop pool and sauna is awesome at the end of the day with a great view of the city. Overall, it is a great place to stay in the heart of HCM city."

"The food, staff, and amenities was great. Compared to other 5 stars in the vicinity, it was well maintained."

"I had an amazing stay here for a few nights during the holiday. I loved everything. From the pink rooms to the afternoon tea and even the view from the rooftop bar. Their staff was very friendly and I enjoyed having a fun chat with Harvey almost every evening I was there. I will definitely return."

"Left at 4am, no breakfast"

"The Frige too old , need change"

"The room was very clean. Service is excellents, nice location, good price. The breakfast is excellent."

"F&B was good. Been Lotte Hotel repeat guest for many years. It’s convenient for me. Staff and service have been good. Love the lobby lounge. Easy to hold meetings there. "

"Grand historic hotel, a real pleasure, quiet with spacious rooms, phenomenal breakfasts in the magical courtyard and best location in Saigon"