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Crowne Plaza Liverpool City Centre by IHG

4.0 star property
Enjoy British cuisine at every meal, relax by the indoor pool, or explore Liverpool's vibrant attractions from this central, walkable location.

Choose dates to view prices

Crowne Plaza Liverpool City Centre, in the heart of the city, offers an upscale retreat with a terrace and bar. Enjoy breakfast at one of two on-site restaurants or unwind in the sauna and steam room. Guests love the delicious morning meals and helpful staff.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
The current price is Rp1.858.153
Rp2.286.812 total
includes taxes & fees
31 May - 1 Jun

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About this property

Crowne Plaza Liverpool City Centre by IHG

  • Upscale hotel near Liverpool Pier Head Ferry Terminal
  • Located close to Cavern Club and Liverpool ONE, Crowne Plaza Liverpool City Centre by IHG provides a terrace, dry cleaning/laundry services and a bar. For some rest and relaxation, visit the sauna or the steam room. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner and British cuisine. Stay connected with free in-room WiFi, and guests can find other amenities, such as a health club and a business centre.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and a children's pool, along with sunloungers
    • Buffet breakfast (surcharge), self-parking (surcharge) and express check-in
    • A 24-hour front desk, a reception hall and concierge services
    • A front desk safe, a lift and meeting rooms
    • Guest reviews give top marks for the breakfast, helpful staff and walkable location
  • Room features
  • All 159 rooms include comforts, such as 24-hour room service and premium bedding, in addition to perks, such as pillow menus and air conditioning. Guest reviews highly rate the cleanliness rooms at the property.
  • Other amenities include:
    • Hypo-allergenic bedding and Egyptian cotton sheets
    • Bathrooms with shower/bath combinations and free toiletries
    • 42-inch LCD TVs with satellite channels
    • Electric kettles, daily housekeeping and desks

Awards and affiliations

  • Eco-certified property
  • This property participates in Green Key (Foundation for Environmental Education) – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: GBP 2.40 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately GBP 19.50 per person
  • Fee for in-room wired Internet: GBP 12 per 24-hour period (rates may vary)
  • Uncovered self-parking fee: GBP 20.00 per night (in/out privileges)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Crowne Plaza Liverpool City Centre by IHG have a pool?

Yes, this property has an indoor pool and a children's pool.

How much does it cost to stay at Crowne Plaza Liverpool City Centre by IHG?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Crowne Plaza Liverpool City Centre by IHG on 31 May 2026 start from Rp1.858.153, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Crowne Plaza Liverpool City Centre by IHG pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Crowne Plaza Liverpool City Centre by IHG?

Self-parking is available for GBP 20.00 per night.

What time is check-in at Crowne Plaza Liverpool City Centre by IHG?

Check-in start time: 3:00 PM; check-in end time: 2:00 AM.

What time is check-out at Crowne Plaza Liverpool City Centre by IHG?

Checkout is at 11 AM.

Where is Crowne Plaza Liverpool City Centre by IHG located?

Located in The Docks, this hotel is within a 10-minute walk of Liverpool Pier Head Ferry Terminal and Liverpool ONE. Cavern Club and The Beatles Story Museum are also within 15 minutes. Liverpool James Street Station is 7 minutes by foot and Moorfields Station is 8 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.4

Amenities

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 693 out of 1001 reviews
Rating 8 - Good. 208 out of 1001 reviews
Rating 6 - Okay. 51 out of 1001 reviews
Rating 4 - Poor. 21 out of 1001 reviews
Rating 2 - Terrible. 28 out of 1001 reviews

Reviews

Verified

10/10 Excellent

B.L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet! Wonderful staff!!
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

B.L.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast buffet was fantastic! Very clean room and very relaxing sleep
Stayed 1 night in Apr 2026
Verified

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for two nights and had a great time. It was a family trip so having the pool was great considering the wet and windy weather on one of the days. Very close walk to the city centre as well as all the famous football grounds. Staff were absolutely superb. Would definitely stay there again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, amenities
Staff very friendly and made you feel very welcome
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was in a great position for sightseeing. Reception staff were friendly and helpful. Food was good and staff attentive. Pool and facilities were good and open for a good amount of time giving you the chance to enjoy these in the evening. Only thing that would have been useful would have been an electric car charger on site.
Stayed 4 nights in Mar 2026
Verified

8/10 Good

Kevin

Bar closed due to building work in the reception area, we were not informed of this. Breakfast was good. Clean , Comfy Room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KENNETH

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, good food+drink. The bed's and pillows are very soft with spotless white bedding. Plenty of tea and coffee in the room, nice big TV and nice clean rooms. My only criticism is that being disabled I had to pay £20 per night parking the same as anybody else, I thought it would be free or discounted for blue badge holders, that is my only criticism. The staff were excellent. Great hotel.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Leone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff really friendly, welcoming and attentive, breakfast was lovely - fab location; pool and spa a nice touch; we did have an AC issue and the room we were in was really noisy, but staff were fantastic and they upgraded us for our 2nd night. Overall had a fantastic stay, highly recommend and would return
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Karolina

Liked: Cleanliness, staff & service, amenities
The hotel and room was spotless. The breakfast was excellent. Fantastic location. Very pleased with our stay .
Stayed 1 night in Jan 2026
Verified

8/10 Good

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel facilitys good location good
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Steve

Liked: Cleanliness, amenities, property conditions & facilities
Great location, clean comfortable hotel
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, amenities
Staff very polite and exceptionally helpful!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
A very good stay. Your staff are a credit to your company. I really enjoyed my visit look forward to next time
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and good location
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Staff evert helpful. Clean rooms
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, amenities
Very good hotel in a brilliant location, the check in staff were very good and friendly. We had food in the bar which had an excellent choice and was very good.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very pleasant.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel in the perfect location. Have stayed before and will stay again.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, felt so well looked after. Great room, great breakfast.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, connected to the train station, good breakfast
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location with comfortable rooms
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

HUGH

Liked: Cleanliness, amenities, property conditions & facilities
Spotless room. Staff very friendly and helpful. Delicious catering. Excellent stay!
Comfortable dining.
Lovely decorations
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Chetna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing room excellent staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great breakfast, location excellent
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was feeling homesick and wanted a trip to the pier head and the crown plaza location is ideal for the §visit
Stayed 5 nights in Oct 2025