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The Empire Hotel & Spa

4.0 star property
A coastal retreat where wellness meets indulgence, offering spa treatments to rejuvenate the senses and refreshing pools for complete relaxation

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The Empire Hotel & Spa, located seaside, offers rejuvenating body treatments and aromatherapy at its onsite spa. Guests can relax by indoor and outdoor pools, dine at two restaurants, and use in-room WiFi. Past visitors consistently praise the hotel's attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
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The price is Rp3.062.770
Rp3.675.324 total
includes taxes & fees
31 May - 1 Jun
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Policies

Check-in

Check-in start time: 2:30 PM; check-in end time: 11 PM

Minimum check-in age - 18

Check-out

Check-out before 11 AM

Contactless check-out

Special check-in instructions

Front desk staffed during limited hours

Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome

Rollaway/extra beds are not available.

Cots (infant beds) are not available

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have any lifts
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empire Hotel & Spa?

Self-parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Checkout is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps away from Llandudno ski slope and Great Orme Tramway. Seilo Welsh Calvinistic Methodist Chapel and Llandudno North Shore Beach are also within 5 minutes. Llandudno Station is 13 minutes by foot.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 373 out of 568 reviews
Rating 8 - Good. 146 out of 568 reviews
Rating 6 - Okay. 44 out of 568 reviews
Rating 4 - Poor. 4 out of 568 reviews
Rating 2 - Terrible. 1 out of 568 reviews

Reviews

Verified

10/10 Excellent

Rosamond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent with lot's of choices Rooms were elegant but also comfortable
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff and spa sevices
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel, staff great rooms spotless facilities and food all good. Stop messing around with your phone and go!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our second visit to The Empire Hotel & Spa and it was as wonderful as ever! We had another lovely warm welcome and another beautiful room. Everything was perfect and made for a lovely relaxing break, swimming in the pool every day (sometimes twice!), enjoying a fabulous breakfast (the porridge is heavenly) and just everything about the place - we'll be back again next year or sooner if we can. Big thank you to all the lovely staff.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff brilliant, minor but bath towels & dressing gowns way too small. Lovely ambience, gym and pool.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jim

Liked: Cleanliness, staff & service
Had a great stay. All communal areas comfortable with plenty of space to relax. All staff members courteous and polite. Large & spacious room and spotlessly clean. We will definitely be returning guests. Thank you
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, amenities
Such a lovely hotel, full of charm and character. It’s clear all staff take pride in their jobs as the place was spotless and they were all really friendly and helpful.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Andrew Stuart

Liked: Cleanliness
We had a good stay at the empire We have been promising our selfs to stay there for ages and it was better than expected The staff where great and the meals where great Will be going again soon
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, amenities
Room was excellent with good views, staff are a credit to the establishment
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Stephen

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very friendly and helpful.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities
Fabulous stay, staff are very attentive and pleasant. Spa was lovely and Jackie the masseuse was amazing! 100% recommend to anyone! Thank you for a lovely experience 😊
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All round excellent, clean and friendly ..
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good to find a great room, good food, friendly staff, excellent service all in one deal.
Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Bill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a comfortable stay with delicious food
Stayed 2 nights in Nov 2024
Verified

8/10 Good

jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful, parking abit awkward.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb

A lovely hotel Friendly polite staff Good facilities
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff, good position
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

David

All excellent we had a great time brilliant location
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The friendliness of all the staff, they make you feel so happy and they are happy to help.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Joan

Very welcoming, friendly reception staff. The hotel is spotless. Good breakfast choice. Thoroughly enjoyed our stay.
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The Empire

Really lovely hotel, spotlessly clean, very friendly staff, even carried our bags to our room for us.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

D

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very pleasant and helpful. The staff on reception were particularly helpful. We were disappointed that the evening meal menu was a fixed price 4 course meal, with no a la carte options. The food was lovely but we really didn’t want a four course meal.
Stayed 2 nights in Oct 2025