Dear Alex,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Johnny,It is heartwarming to read your positive review about your experience at The Londoner. Our team is indeed thrilled to hear such wonderful feedback.Your compliments regarding the cleanliness of our bar and our welcoming staff are greatly appreciated. We strive to create a friendly and enjoyable atmosphere for all of our guests, and it's rewarding to know that we were successful in doing so during your visit.We truly value your kind words and look forward to your return. It's our pleasure to serve you and to ensure that your every visit with us is memorable

Dear Reviewer,Thank you for your perfect score! We're delighted to hear you enjoyed your stay at The Londoner. We appreciate your feedback and look forward to welcoming you back soon.Best Regards,Simon WongGeneral Manager

Dear Emma, Thank you so much for your kind words! We're thrilled to hear that you had an amazing second stay with us and that you love it here. It means the world to us to know that we've been able to create such a positive experience for you.We're grateful for your continued support and loyalty, and we can't wait to welcome you back for many more memorable stays in the future. If there's anything specific you loved about your stay or anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us again!

Dear Rebecca, Thank you very much for your glowing review! We're thrilled to hear that you enjoyed your stay at our beautiful property and that you found our amenities and staff to be excellent. It's wonderful to know that you were particularly impressed with our daily breakfast offerings.We appreciate you bringing to our attention the issue with the lifting carpet in the halls, and we apologize for any inconvenience or concern this may have caused. Rest assured, we will address this promptly to ensure the safety and comfort of our guests.Regarding the Dyson hairdryer, we apologize for any confusion or disappointment caused by its absence. We will certainly look into this matter and ensure that our advertised amenities are accurate and available for our guests.Your recommendation means the world to us, and we're thrilled that you had such a positive experience overall. We truly appreciate your feedback and hope to have the pleasure of welcoming you back in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!

Dear Mario, Thank you so much for your wonderful recommendation! We're thrilled to hear that you and your wife enjoyed your stay with us and that you found our hotel to be super nice with great amenities in a convenient location. It sounds like you had a fantastic time exploring the city and indulging in the various offerings at our hotel, from rooftop views to spa relaxation and live music.Providing memorable experiences for our guests is what we strive for, and we're delighted that we were able to contribute to your enjoyment of your time together.We truly appreciate your kind words and recommendation, and we look forward to welcoming you both back for another wonderful stay in the future. If there's anything else we can do to make your next visit even more special, please don't hesitate to let us know. Thank you for choosing to stay with us!

Dear Kristin, Thank you so much for your glowing review! We're absolutely thrilled to hear that you had a fabulous experience during your stay with us. Providing top-notch service, beautiful decor, delicious dining options, comfortable rooms, and a prime location are all key priorities for us, and we're delighted that we were able to meet and exceed your expectations in every aspect.Your kind words mean the world to us, and we truly appreciate you taking the time to share your feedback. It's guests like you that make what we do so rewarding.We can't wait to welcome you back for another fantastic stay in the future. If there's anything specific you enjoyed or anything we can do to make your next visit even more memorable, please don't hesitate to let us know. Thank you for choosing to stay with us!

Dear George, Thank you so much for your kind words! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel to be a great choice for your visit to London. Our team works hard to provide a welcoming and friendly atmosphere, and we're delighted that you found our staff to be accommodating.Our central location is indeed one of our standout features, and we're glad it added to the convenience and enjoyment of your stay.We hope to have the pleasure of welcoming you back on your next trip to London. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us!

Dear Yusef,It is heartening to hear that you appreciated our central location. We strategically chose it to offer the utmost convenience to all our guests. We're also pleased to note your positive comments about our professional staff. Our team strives to provide excellent service and create a welcoming environment for all our guests.It's wonderful to know that you found our lobby and facilities well-designed. We've put considerable thought into creating a comfortable, aesthetic, and functional space for our patrons to enjoy. Your recognition of this is deeply appreciated.

Dear Jennifer,Thank you for your succinct yet positive review. We are thrilled to know that you rated us a perfect 5 out of 5. We strive to provide our guests with the best service and are pleased to see that reflected in your feedback. We look forward to welcoming you back to Hotel The Londoner in the future.Best Regards,Simon WongGeneral Manager

Dear John,Your generous feedback is greatly appreciated. It's heartening to know that you had a delightful experience at The Londoner. Our dedicated team strives to ensure that every guest feels special and it's wonderful to hear that you found our service to be commendable.The highlight of your review, however, is your mention of our breakfast. It is a point of pride for us to start your day off right with an excellent breakfast, and we're thrilled that you enjoyed it.Furthermore, we're delighted to know that our central location added convenience to your visit. We understand the importance of a prime location and are pleased to be situated in an area that provides our guests with easy access to the best the city has to offer.We are grateful for your kind words and look forward to the opportunity of serving you again in the future.

Dear Mathew,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Mr Wilkinson,We appreciate your detailed feedback on your recent stay with us at The Londoner Hotel. It's wonderful to know that you found our location convenient, and our rooms, albeit compact, well-designed and comfortable. We also value your comments about the noise and slight delay in check-in. We understand how these can impact the overall guest experience and we regret any inconvenience caused. Despite these issues, we are genuinely pleased that you would recommend our hotel, and we hope to have the privilege of welcoming you back in the future.

Dear Julia,Thank you for your perfect rating and kind words about our hotel and team. We are thrilled to hear that you found our spa beautiful, calm, and clean. Your feedback is very encouraging and will be shared with our team. We look forward to welcoming you back to The Londoner Hotel.

Dear Yusef,We are delighted to read your positive review about The Londoner Hotel. We are thrilled that you found our location excellent and our staff professional. These are aspects of guest experience we strive to perfect, and we are glad we met your expectations. We sincerely appreciate you taking the time to share your feedback. We hope to welcome you back in the near future and provide another memorable stay.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Meena,We're delighted to hear that you found our location perfect and enjoyed the atmosphere at our bar. We strive to create a vibrant and enjoyable environment for our guests, so it's wonderful to learn that we were successful in our efforts.The Londoner is indeed located in the heart of London, making it a convenient spot for our guests to explore the city. Our bar, with its range of world-class beverages, also provides a great setting for a fun night.Thank you for choosing The Londoner. We look forward to welcoming you back for more memorable experiences.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Diana,We are delighted to hear that you had an amazing experience at The Londoner. It was our pleasure to accommodate you during such a special occasion. We understand that the moments following a wedding are precious, and we are thrilled that we could contribute to making them memorable.Your kind words motivate us to continue delivering exceptional service. We hope that we will have the pleasure of welcoming you back in the future, perhaps for your anniversary. Once again, thank you for choosing The Londoner. We wish you all the happiness and joy in your married life.Best Regards,Simon WongGeneral Manager, The Londoner Hotel

Dear David,Your kind words are a testament to the level of service we aim to deliver to all our guests. We are especially glad to know that you found our hotel amazing and our service fantastic. We are looking forward to welcoming you back for another delightful experience in the near future. Warm regards,Simon WongGeneral Manager

Dear Sean,We appreciate your succinct but positive feedback regarding your stay at The Londoner Hotel. We're glad to hear that you had a good experience. Your satisfaction is important to us, and we hope to welcome you back for an even better experience in the future.Best Regards,Simon Wong,General Manager, The Londoner Hotel

Dear John,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Alexander,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Marie,It is heartening to read such glowing feedback about your recent visit to The Londoner. Your kind words truly encapsulate the experience we aim to offer each and every one of our guests.The excellence of our staff forms one of the cornerstones of our establishment, and we're thrilled to hear that you felt their exceptional service during your stay. It is always their pleasure to ensure you have a memorable time and a comfortable stay.Your lovely comments about your 2-night stay further highlight the dedication we put into creating a welcoming and enjoyable atmosphere. We believe that the little details can make a big difference, and we're glad to know that we were successful in making your stay enjoyable.Once again, thank you for sharing your positive experience. We sincerely look forward to the pleasure of welcoming you back to The Londoner in the near future.

Dear Jason, Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Jon,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Luke,It is undeniably delightful to hear such positive feedback regarding your stay at The Londoner. Your kind words about our staff and the services they provided are truly appreciated. It is our utmost priority to extend kindness and assistance to all our guests, and we are glad to know that our team was able to deliver that during your visit.It is pleasing to know that you had a remarkable dining experience in three of our restaurants. Our culinary team strives to provide a diverse and appealing range of dishes, and your affirmation of their efforts is truly encouraging. Moreover, your admiration for our rooms and the spa is heartening. We take pride in the aesthetic appeal of our premises, along with the comfort and serenity they offer. Knowing that our guests appreciate these elements is indeed rewarding.Your recognition of the efforts that The Londoner team puts into going above and beyond is sincerely valued. We believe that every guest deserves an exceptional experience, and your feedback affirms that we are on the right track. We look forward to welcoming you back soon for another enjoyable stay.

Dear KellyWe appreciate your feedback and are glad to hear that you had a good experience at The Londoner Hotel. We look forward to welcoming you back in the future.Best Regards,Simon Wong,General Manager, The Londoner Hotel

Dear Helen,Your positive comments about your Easter break at "The Londoner" are greatly valued. It's always a pleasure to hear that our prime location has enhanced the enjoyment of our guests' stay, making shopping and leisure activities more accessible. We look forward to welcoming you back for another memorable stay in the future. Warmest regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Terry,I truly appreciate your feedback regarding your recent stay at The Londoner Hotel. I understand your concerns about the additional cleaning charge and the lack of clarity provided during your check-out process.Our team's primary goal is to ensure a seamless and transparent experience for all our guests. We are committed to delivering exceptional service and your comments help us understand where we may need to improve.I apologize for any inconvenience you may have experienced. Your feedback regarding the communication of additional charges is truly valuable to us. In a luxury hotel such as ours, we strive to maintain high standards in all aspects of our service, including clear communication of any additional fees.I would like to assure you that we take all our guest feedback seriously and we are always looking for ways to improve. I will personally make sure that your comments are shared with the team to prevent similar incidents in the future.Once again, thank you for sharing your experience. We value your patronage and hope to welcome you back at The Londoner Hotel in the near future, for a more enjoyable and satisfying experience.

Dear Dmitry, It brings us immense pleasure to hear such high praise about The Londoner Hotel. Our aim has always been to provide our esteemed guests with a warm, welcoming environment and an unforgettable stay. Your recognition is a testament to our team's dedication and passion in creating an ideal hospitality experience. As a hotel, we believe in the power of attention to detail, personalised service, and the overall comfort of our guests. Your appreciation signifies that our endeavours are resonating with our guests. It is feedback like yours that inspires us to maintain our high standards and continue delivering the best to our patrons. We hope to have the opportunity to welcome you back at The Londoner Hotel in the near future, promising another excellent stay in the heart of London. Warm regards, Simon Wong General Manager, The Londoner Hotel

Dear Kristen,It brings immense joy to read your encouraging words about your experience at The Londoner Hotel. Your high recommendation truly is the highest praise we could hope for.We are thrilled to know that we were able to exceed your expectations. Providing our guests with an exceptional stay is what we always strive for, and it is heartening to hear that we hit the mark for you. Your review serves as a testament to our continuous efforts in maintaining our high standards in all aspects of our service.Please accept our sincere appreciation for your kind words. It is guests like you who make our job a pleasure and keep us motivated. We look forward to the opportunity to welcome you back in the future, and we promise to continue to exceed your expectations.Best regards,Simon WongGeneral Manager, The Londoner Hotel

Dear Dean, Your rating certainly gladdens us. It appears that your stay at The Londoner Hotel was largely enjoyable, and we're pleased to know that. Our team is dedicated to providing impeccable service and a welcoming atmosphere, and we continually strive to make every stay memorable. It's important to us that every aspect of your visit meets or exceeds your expectations. Your feedback is invaluable as it helps us to refine our services and ensure that we're always providing the best possible experience. We sincerely hope to have the pleasure of welcoming you back to The Londoner Hotel. We will be ready to go that extra mile to guarantee an even more enjoyable visit next time. Best regards, Simon Wong General Manager, The Londoner Hotel

Dear Stephen,We are delighted to hear that you enjoyed your stay with us at The Londoner Hotel, and particularly appreciated our carefully designed interiors and diverse selection of rooms and facilities. It is always a pleasure to receive such positive feedback.We hope that during your next visit, you will also have the opportunity to experience some of the best West End theatre shows, which are located a stone's throw away from our hotel. Thank you once again for your lovely feedback. We look forward to welcoming you back to The Londoner Hotel for another memorable stay.Simon Wong,General Manager, The Londoner Hotel

Dear Matthew,Thank you for taking the time to rate your stay at the Londoner! We are delighted to hear that you had an exceptional experience. Your feedback is greatly appreciated, and we look forward to welcoming you back in the near future.

Dear Caroline, It's a joy to know that our hotel property met your expectations and contributed to a positive experience. Our team strives to maintain the highest standards in every aspect of our service, from the quality of the rooms to the ambiance of the common areas. Your feedback is a testament to their hard work and dedication. As we continually seek to improve, your satisfaction serves as an encouragement for us. We aspire to create an environment that not only meets but exceeds the expectations of our guests. This is the experience we aim to offer every single time, and we're delighted that you felt it during your stay. We look forward to welcoming you again at The Londoner Hotel. Your continued patronage and suggestions are a vital part of our growth. And for that, we are most grateful. Best Regards, Simon Wong General Manager, The Londoner Hotel

Dear Johanna, It brings us immense pleasure to learn that your recent stays at The Londoner Hotel have been consistently delightful. Your words "Amazing property! A wonderful stay each time" truly encapsulate the experience we strive to offer all our guests. Every detail of our hotel, from the welcoming ambiance to the meticulously maintained property, has been designed with your comfort and satisfaction in mind. We are thrilled to know that these efforts have contributed to your wonderful stays, and it is always rewarding to see our guests returning, which is the biggest compliment we can receive. Your positive feedback serves as a great motivation for our dedicated team, who work tirelessly to provide an exceptional experience for all our guests. We are looking forward to welcoming you back to The Londoner Hotel for another amazing stay in the future. Best Regards, Simon Wong General Manager, The Londoner Hotel

Dear Louise, It is delightful to hear about your positive experience at our hotel, and we're thrilled to know that the little extras we provide, such as the complimentary soft drinks and snacks in our residents' lounge, enhanced your stay. Comfort is indeed a priority for us, and it's reassuring to hear that you found our rooms and beds to your liking. We strive to create a welcoming and relaxing environment for all our guests, and your feedback suggests that we are succeeding in this. However, I note your observation about the breakfast restaurant. Our aim is to create a pleasant dining experience for everyone, and we understand the importance of space in achieving this. Your comment provides valuable insight, and we appreciate your honesty. At The Londoner Hotel, we are committed to delivering exceptional experiences for our guests, and your feedback is instrumental to that commitment. We hope to have the pleasure of welcoming you back again in the near future.Yours sincerely, Charles OakDirector, The Londoner Hotel

Dear Andrew, It gives us immense joy to know that you had a wonderful stay at The Londoner. Our hotel's location is indeed a unique feature that our guests treasure. Its proximity to almost 40 of London’s best theatres offers a cultural feast right at our doorstep. We hope this added to the charm of your visit, making your stay not just comfortable but also engaging and entertaining. Once again, thank you for your high rating. We look forward to welcoming you back for another memorable stay in the heart of London's theatreland. Kind regards, Charles Oak Director, The Londoner Hotel

Dear Natalie, It's always a delight to know that guests have enjoyed the facilities we provide.Our aim at The Londoner Hotel is to create a tranquil and luxurious environment for our guests, so we are thrilled to hear that you have enjoyed our spa. We constantly strive to offer the highest level of comfort and relaxation, and your positive feedback is a testament to our efforts. We hope to have the opportunity to welcome you back in the near future. Our dedicated team will be on hand to ensure your stay is as enjoyable as the one you've just experienced.Best regards,Charles OakDirector, The Londoner Hotel

Dear Shaiy, thank you for your feedback. We are delighted to hear you had an enjoyable stay and thank you for mentioning our team, we truly appreciate it.We hope to have the pleasure of welcoming you back in the near future. Kind Regards,

Dear Masawar,Your feedback is highly valued and it is certainly encouraging to hear that you enjoyed your stay at The Londoner. We take pride in our prime location in the heart of London's iconic Leicester Square, providing our guests with easy access to the capital's most popular attractions. Indeed, our proximity to Regent Street, Covent Garden, the London Eye and Buckingham Palace, not to mention the West End’s theatres, makes our hotel an ideal choice for both leisure and business travelers.We deeply regret to hear about the issues you experienced with the room temperature and the quality of our food. It's unfortunate to learn that the heating wasn't functioning properly and the pancakes did not meet your expectations. We strive to provide our guests with a warm and comfortable stay, and it's clear that we fell short in this instance.Please know that we take all feedback to heart and your remarks about the need for halal options and more detailed food descriptions will surely be noted. Our aim is to continuously improve and provide an excellent experience for all of our guests.Despite these setbacks, it is heartening to know that you would still highly recommend our hotel. We appreciate your continued patronage and we look forward to having the opportunity to serve you again in future.Kind Regards,

Dear James, Your succinct yet powerful review of "5/5" has certainly brought a smile to our faces. We are delighted that your experience at The Londoner Hotel was nothing short of excellent. The Londoner is indeed nestled in a vibrant and culturally rich neighborhood, with the heart of theatreland pulsating around us. We firmly believe this unique location enhances our guests' experience beyond their stay in our hotel. We are thrilled to know that this has been true in your case. We look forward to the pleasure of welcoming you back in the near future. Rest assured, we will strive to make your next stay equally, if not more, enjoyable.

Dear Debralee, thank you for your feedback. We are delighted to hear you had an enjoyable stay and thank you for mentioning our team, we truly appreciate it.We hope to have the pleasure of welcoming you back in the near future.

Dear Catherine ,It's delightful to hear that you found our hotel lovely.Our team always aims to provide an exceptional experience to all our guests, and your feedback brings to light the success of our efforts. The Londoner Hotel strives to create an atmosphere of comfort and luxury for all who step through our doors.We hope we had the privilege of making your stay memorable and we would be thrilled to welcome you back in the near future. Yours sincerely,Charles OakDirector, The Londoner Hotel

Dear Paul,Your positive sentiments about our hotel's location indeed fills us with joy. The Londoner Hotel takes pride in its strategic location right on London's iconic Leicester Square, surrounded by the heart of theatreland. It's rewarding to know that you found this to be a wonderful advantage during your stay with us. Our proximity to the capital’s most popular attractions such as the London Eye and Buckingham Palace, truly offers our guests the best of London at their fingertips. For those inclined towards shopping and dining, the nearby Regent Street and Covent Garden offer a variety of choices. We look forward to welcoming you back soon, perhaps for a theatre show or just another memorable stay amidst the vibrancy of London.OliverGuest Experience Team

Dear Karen,Your top score is truly appreciated. It delights us that your stay at The Londoner Hotel was satisfactory, meriting such a high rating. We hope to welcome you back soon to The Londoner, where the vibrant culture of London is always just a short walk away. Best regards,OliverGuest Experience Team

Dear Peter,Thank you for taking the time to provide your feedback, we sincerely appreciate it. We are pleased to see that you found our hotel to be an overall comfortable experience, and we take pride in providing a comfortable stay for our guests. Although your overall rating was not ideal, we understand that everyone's expectations are different and we value your opinion. At our hotel, we strive to make sure that all of our guests have a pleasant stay. We hope that you will choose us again in the future and give us another chance to provide a better experience. Thank you again for taking the time to provide your feedback.OliverGuest Experience Team

Dear Faisal,Thank you so much for taking the time to share your experience with us. We are delighted to hear that you had a pleasant stay at The Londoner and appreciated our excellent design and brilliant location. Leicester Square is one of the most iconic spots in London, surrounded by top attractions such as the London Eye, Buckingham Palace, Covent Garden and many West End theatres, so our guests can enjoy the best of what our beautiful city has to offer. We understand how valuable your time is and strive to provide great service that ensures each guest experience is as comfortable and effortless as possible. We are glad to have exceeded your expectations, and hope to welcome you back soon!OliverGuest Experience Team

Dear Demi,Thank you for taking the time to share your experience with us. We appreciate your feedback as it is essential in helping us to improve our services going forward. At the same time, we are sorry that you did not enjoy your stay with us. We understand how important it is to feel comfortable and relaxed during a hotel stay, especially after a long journey. We strive to provide all our guests with a memorable experience – one that is enhanced by thoughtful amenities and attentive service. We realize the importance of providing excellent value for money and we do our best to ensure that our rates represent an attractive offering of quality services and facilities for our guests.We are also aware of the location importance when choosing a hotel destination, however, we also believe that being in close proximity to local attractions can be a great advantage as well. We hope you were able to take the opportunity while here and explore some of the nearby sites during your stay. At all times, cleanliness is one of our top priorities and we regret that this was not up to your standards on this occasion. We will certainly take this into consideration as we continue working on improving the standards of cleanliness in our hotel rooms and facilities moving forward. We thank you again for taking the time out of your day to let us know about your experience at our property, as it helps us become better each day.OliverGuest Experience Team

Dear Andrew,Thank you for taking the time to review your recent stay with us at The Londoner. We’re delighted to hear that you found our spa and gym to be one of the best in London and that you enjoyed your time staying in our residence area. Our hotel is located on the iconic Leicester Square, in the heart of theatreland and close to some of London’s most popular attractions such as the London Eye, Buckingham Palace, Regent Street, Covent Garden and West End theatres - making it truly a great central location..We look forward to welcome you again!Charles OakDirector, The Londoner Hotel