"Parking on the street was very stressful. Air conditioning in the room did not work until we were moved room. The floors were sticky. But staff very friendly and nice. "
"Pay attention to the elevators when you press you floor. It tells you what elevator to catch. Not sure the issues that people had.. catch the correct elevator and you have zero issues. "
"Customer service at its very best ! The entire team ! The food and the cleanliness and atmosphere was superb and across the street from the Barrymore Theatre …absolutely amazing ! Thank you and we wol be back ! Toy and the entire team rock oh and the extra special touches with your partnership with the cafe / restaurants were perfect as we ate at all three …and the elegant mothers say touch with photo opportunities were priceless as we were here for a mommy and daughter annual trip ! Thanks"
"Room was quite small, no room to even open a suitcase anywhere. Bathroom was also very cramped. The bedding and sheets were not comfortable. The room was clean though and staff were nice. Good location."
"We had an amazing experience at this hotel. All of the staff were incredibly friendly and helpful. Very accommodating. Location was prime! Having the bar/ restaurant on site was very nice. Room was well appointed. Valet was convenient. Overall wonderful experience!! "