Exterior

Reviews of Hyatt Place LAX/Century Blvd

3.5 out of 5
Hyatt Place LAX/Century Blvd
5959 W. CENTURY BLVD, BUILDING TWO, Los Angeles, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 2289 out of 3700 reviews" "
Rating 8 - Good. 785 out of 3700 reviews" "
Rating 6 - Okay. 276 out of 3700 reviews" "
Rating 4 - Poor. 166 out of 3700 reviews" "
Rating 2 - Terrible. 184 out of 3700 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alyssa, Winnipeg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted to take a moment to express my gratitude for the wonderful experience my family and I had during our recent stay at this hotel. From the moment we arrived, we were greeted by their exceptionally friendly and accommodating staff, which set the tone for a delightful visit. The hotel’s high-end ambiance and comfortable accommodations exceeded our expectations. We particularly enjoyed the complimentary breakfast, which offered a variety of delicious options each morning. Additionally, the convenience of their shuttle service to and from the airport was greatly appreciated and made our travel experience much smoother. Given the outstanding service and amenities, we will definitely choose Hyatt Place LAX Century for our future stays whenever we are in the area.
Stayed 1 night in May 2024

10/10 Excellent

Juanyun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good!
Stayed 1 night in May 2024

10/10 Excellent

Tom

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 1 night in May 2024

6/10 Okay

Nahid, Bath

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great except the breakfast!
Stayed 1 night in May 2024

10/10 Excellent

Dr. Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was wonderful, clean, no problems., staff was very nice & helpful. Food was convenient for purchase. Breakfast was more than I expected. It was more than just a basic continental breakfast! The parking was $45.00, which included leaving & returning back into parking garage, loved that as well. Most places wanted to charge for that each time. The hotel had construction going on around the main entry door, so going to and from the parking garage was a little weird to me. Other than it's convenient and close to LAX. There was also the convenience of a shuttle van for traverse. I loved, loved, loved the deep luxury bathtub!!! That was a treat for me. I'd also brought along my Epsom salts preparing for a long hot soak.... 😊
Stayed 1 night in May 2024

10/10 Excellent

Hector Javier

Liked: Cleanliness, staff & service, property conditions & facilities
Jice people at front desk. Room and bath clean, confortablr bed.
Stayed 1 night in May 2024

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

10/10 Excellent

Marc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay...very comfy bed and nice overall room. Very difficult to find parking and access to hotel via car. Not evident that we need to park in the parkade at Airport Center Parking. Otherwise...excellent
Stayed 1 night in May 2024

4/10 Poor

Bryan

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Stayed at this hotel for a work trip. I got charged an incidental prevention fee plus the normal rate I paid for my four days. After the staff ensured that I would receive my money back in 5-8 business days to my account/ card, it has been 20 business days, and no money has returned. Called the number to communicate with staff, got put on hold for 20 minutes, and then call “disconnects.” It was the worst experience I had in staying in this hotel. I don't recommend it.

10/10 Excellent

Laila

Liked: Cleanliness
Stayed 1 night in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and rooms
Stayed 1 night in May 2024
Response from Customer Service on 23 May 2024
Daniel, thank you for your kind words about Hyatt Place LAX/Century Blvd. The team is delighted to hear that you enjoyed both the service and accommodations. We're looking forward to welcoming you back soon!

10/10 Excellent

Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the affordability and ammenities. The staff were friendly and proffesional. Will stay here again.
Stayed 2 nights in May 2024
Response from Customer Service on 22 May 2024
Joseph, thank you for your wonderful feedback! The team at Hyatt Place LAX/Century Blvd is thrilled to hear you appreciated the amenities and found our team members to be friendly and professional. We can't wait to welcome you back again!

10/10 Excellent

Lindsey

Stayed 2 nights in May 2024

6/10 Okay

Yanhui

Stayed 1 night in May 2024

10/10 Excellent

Cheyenne Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay
Stayed 3 nights in May 2024
Response from Customer Service on 22 May 2024
Cheyenne, thank you for your kind words! The team at Hyatt Place LAX/Century Blvd is thrilled you had a lovely stay. We look forward to welcoming you back in the future!

10/10 Excellent

Anastasiya

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
отель супер, очень чистый и комфортный , персонал очень дружелюбный. и Алекс на ресепшене просто супер персонал, советую остаться в этом отеле
Stayed 1 night in May 2024
Response from Customer Service on 22 May 2024
Анастасия, спасибо за чудесный отзыв! Команда Hyatt Place LAX/Century Blvd очень рада узнать, что вы нашли отель чистым и комфортабельным. Алексу будет особенно приятно узнать, что он оказал положительное влияние на ваше пребывание. Мы ценим ваши рекомендации и с нетерпением ждем возможности приветствовать вас снова!

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
I will re-visit the hotel. It was clean and welcoming. I did notice there was old food caked up on my night stand. I noticed it after I woke up the next day and was headed out the door. Otherwise the rest of the room was clean and I felt comfortable.
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Lauren, thank you for choosing Hyatt Place LAX/Century Blvd. It's wonderful to know you found your stay clean and welcoming. We appreciate your feedback about your room and will ensure our housekeeping team pays extra attention to such details. We're looking forward to welcoming you back soon.

10/10 Excellent

Terri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, modern. Great breakfast options. Super helpful staff!
Stayed 3 nights in May 2024
Response from Customer Service on 21 May 2024
Terri,Thank you for sharing your experience. The team at Hyatt Place LAX/Century Blvd is pleased to hear you enjoyed the clean, modern environment and diverse breakfast options. Our team members are dedicated to providing helpful service, and we're glad that stood out to you. We're looking forward to welcoming you back!

8/10 Good

Kao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 22 May 2024
Kao, thank you for choosing Hyatt Place LAX/Century Blvd and for your kind rating. We're happy to see you had a great experience and look forward to welcoming you back soon!

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Access to facilty for routine temporary parking for pick up by private vehicle is difficult and not opimal.
Stayed 2 nights in May 2024
Response from Customer Service on 21 May 2024
Simon, thank you for sharing your thoughts. We appreciate your feedback regarding the parking access and will take it into account as we continually strive to enhance the guest experience at Hyatt Place LAX/Century Blvd. We're glad you chose our hotel and hope to welcome you again in the future.

10/10 Excellent

Christine Joy Urganay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that it’s near the airport and the staffs are super nice!
Stayed 3 nights in May 2024
Response from Customer Service on 21 May 2024
Christine Joy,Thank you for your wonderful feedback! The team at Hyatt Place LAX/Century Blvd is delighted that you appreciated the convenient location and found our colleagues to be exceptionally friendly. We look forward to welcoming you back soon!

10/10 Excellent

Nicole

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was super comfy and the breakfast was really good!
Stayed 2 nights in May 2024
Response from Customer Service on 21 May 2024
Nicole, thank you for sharing your experience at Hyatt Place LAX/Century Blvd. The team is delighted you enjoyed the comfortable bed and breakfast. We're looking forward to welcoming you back!

6/10 Okay

Terry

Travelled with partner
Liked: Cleanliness, staff & service
I like the airport shuttle & Vince was amazing at checkout. We had a room on the side of the airport & it was loud. I also couldn’t find an ice maker on our floor.
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Terry,Thank you for acknowledging the convenience of the airport shuttle and Vince's excellent service during checkout. We're sorry to hear that you experienced some noise in your room and that the ice maker location was not clear. Your feedback is valuable and will be used to enhance future stays. We hope to have the opportunity to better serve you next time.

8/10 Good

Mark

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Mark, thank you for sharing your feedback about Hyatt Place LAX/Century Blvd. We're glad you had a positive experience. We're looking forward to welcoming you back soon!

10/10 Excellent

Karen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Convent airport pickup and surprisingly great breakfast buffet!
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Karen, thank you for your fantastic feedback! The team at Hyatt Place LAX/Century Blvd is pleased to hear you found the airport pickup convenient and enjoyed the breakfast buffet. We're looking forward to welcoming you back!

6/10 Okay

Maria, Aberdeen

Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Thank you for sharing your feedback, Maria.We strive to share an enjoyable experience with all of our guests. We hope to host you again soon so we can share a more memorable visit with you.

10/10 Excellent

Lani

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk excellent. Shuttle bus horrible. Arrived 8:45. Went to meet shuttle about 10:00. Waited and waited finally came and we got to our room ar 11:30!!! Awful - would have grabbed a cab or Uber had I known.
Stayed 1 night in May 2024
Response from Customer Service on 20 May 2024
Lani, thank you for your review. It's great to hear that you found our front desk team excellent. However, it is unfortunate that you faced challenges with the shuttle bus service. Your feedback is valuable and will be conveyed to our transportation partners. We hope to have another opportunity to serve you at Hyatt Place LAX/Century Blvd.

8/10 Good

Prachi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Customer Service on 20 May 2024
Prachi, thank you for your positive rating of Hyatt Place LAX/Century Blvd. It is great to see you enjoyed your stay with us. We're looking forward to welcoming you back soon!

8/10 Good

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind of dark. Rooms need more light.
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
David, thank you for your feedback. The team at Hyatt Place LAX/Century Blvd. appreciates your comments. Your insight about the room lighting will be taken into consideration. We hope to have the opportunity to welcome you back and provide a more comfortable experience.

8/10 Good

Alisha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice stay for price and location.
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Alisha, thank you for sharing your positive experience at Hyatt Place LAX/Century Blvd. We're delighted that you enjoyed both the value and the convenient location. We're looking forward to welcoming you back soon!

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This is convenient for the airport but there is not much around this property.
Stayed 1 night in May 2024
Response from Customer Service on 21 May 2024
Lee, thank you for your feedback. We're glad you found Hyatt Place LAX/Century Blvd to be conveniently located near the airport. While our location is optimized for airport access, we hope you still had a comfortable and pleasant stay. We appreciate your review and hope to welcome you back.

10/10 Excellent

Yahya

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in May 2024
Response from Customer Service on 18 May 2024
Yahya, thank you for your kind words about Hyatt Place LAX/Century Blvd. We're delighted you enjoyed your stay and hope to welcome you back soon!

10/10 Excellent

SAMUEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here twice and its an amazing property
Stayed 2 nights in May 2024
Response from Customer Service on 18 May 2024
Samuel, thank you for your wonderful feedback! The Hyatt Place LAX/Century Blvd team is thrilled to hear you've enjoyed your stays with us. We're looking forward to welcoming you back again soon!

10/10 Excellent

nelson borja

Liked: Cleanliness, staff & service, property conditions & facilities
Top
Stayed 1 night in May 2024
Response from Customer Service on 18 May 2024
Nelson, thank you for your fantastic review! The team at Hyatt Place LAX/Century Blvd is thrilled that you had an excellent experience. We're looking forward to welcoming you back!

10/10 Excellent

Nora

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay. Clean, quiet and close to airport.
Stayed 2 nights in May 2024
Response from Customer Service on 18 May 2024
Nora, thank you for the kind words! The team at Hyatt Place LAX/Century Blvd is thrilled you enjoyed the clean and quiet environment, along with the convenient airport proximity. We look forward to welcoming you back soon!

10/10 Excellent

Dawn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location close to airport and easy access to surrounding areas by Lyft.
Stayed 1 night in May 2024
Response from Customer Service on 18 May 2024
Dawn, the team at Hyatt Place LAX/Century Blvd is thrilled to know you found the location convenient and appreciated the ease of access to surrounding areas. We're looking forward to welcoming you back soon!

10/10 Excellent

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
It was great was a great stay and breakfast in the morning was great. They kept filling up the kitchen will definitely be booking there again thank you
Stayed 1 night in May 2024
Response from Customer Service on 17 May 2024
Reyna, thank you for sharing your experience at Hyatt Place LAX/Century Blvd. We're thrilled to read you enjoyed your stay and the breakfast offerings. Our team members are dedicated to ensuring everything is replenished for our guests. We're delighted to know you'll be booking with us again. Thank you!

10/10 Excellent

Karina

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I recommend a very good hotel
Stayed 1 night in May 2024
Response from Customer Service on 17 May 2024
Karina, thank you for your recommendation! The team at Hyatt Place LAX/Century Blvd is thrilled you enjoyed your stay. We're looking forward to welcoming you back soon!

8/10 Good

Rakesh

Travelled with family and small children
Liked: Staff & service, amenities
Very nice and pleasant stay. Just need to improve the bathing shower faucets in the washrooms.
Stayed 3 nights in May 2024
Response from Customer Service on 17 May 2024
Rakesh, thank you for your kind words about your stay at Hyatt Place LAX/Century Blvd. We're glad you had a pleasant experience. Your feedback regarding the shower faucets has been noted. We look forward to welcoming you back soon.

10/10 Excellent

Moerava

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel near the airport
Stayed 2 nights in May 2024
Response from Customer Service on 15 May 2024
Moerava, thank you for your lovely review of Hyatt Place LAX/Century Blvd. The team is pleased to hear you enjoyed the convenient location. We hope to welcome you back soon!

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location if you need an overnight stay prior a flight. Check in/out is super easy. Super friendly staff. Breakfast buffet is good. My only complain would be that you can hear everything from room next door
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Ana, thank you for choosing Hyatt Place LAX/Century Blvd. It's wonderful to hear that our convenient location, smooth check-in and check-out process, and our team's friendliness made your stay enjoyable. We're glad you liked the breakfast buffet too. Your feedback about the noise will be shared with our team to enhance future stays. We're looking forward to welcoming you back!

8/10 Good

RICHARD

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This place was good but the Hyatt shuttle picked us up at LAX and dropped us at Hyatt Regency. The desk there said the driver had taken us to the wrong hotel and sent us on a twenty minute walk through LA with our luggage to the right hotel. Not cool.
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Richard, thank you for sharing your feedback with us. At Hyatt Place LAX/Century Blvd, we strive to ensure every aspect of your stay is satisfactory. We acknowledge that there was a mix-up with the shuttle service and, while we understand the inconvenience it caused, it's a valuable opportunity to improve. We will look into this issue to avoid any such confusion in the future. We hope to host you again, providing an outstanding experience from start to finish.

8/10 Good

EUN AH, Henderson

Stayed 1 night in May 2024
Response from Customer Service on 19 May 2024
Thank you for the 4/5 rating, Eun Ah!We are excited to see that you had an enjoyable experience at Hyatt Place LAX/Century Blvd. We're so glad that you felt comfortably accommodated during your visit. We'd love to host you again for an even more enjoyable stay!

8/10 Good

Youngkwan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No window of the room with surprise
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Youngkwan, thank you for taking the time to share your feedback. We understand your astonishment regarding the design of the room. The concept emphasizes a unique approach, focusing more on tranquility and peace. At Hyatt Place LAX/Century Blvd, we continuously strive to improve and meet the expectations of our guests better. Your feedback is greatly appreciated and will guide us in our endeavours. We look forward to welcoming you back in the future.

4/10 Poor

SAEED

Travelled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Was noisy, the rooms were ready but they waited for 3 pm to let the people to get the room , there were elderly people and family with young kids who were sitting in lobby.
Stayed 2 nights in May 2024
Response from Customer Service on 15 May 2024
SAEED, it's unfortunate to learn that there were issues with the timing of room availability which inconvenienced some visitors at the property. Please be assured this feedback has been noted and arrangements are underway to optimize check-in times. On the issue of noise, we recommend guests to request rooms in quieter areas of the hotel so we can aim to provide a serene environment for all our visitors. We hope you'll give us another chance to provide an improved experience for you.

10/10 Excellent

Michelle, denver

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close and convenient to airport
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Michelle, thank you for taking time to share your feedback. It's fantastic to hear that the proximity of Hyatt Place LAX/Century Blvd to the airport added to the convenience of your stay. We strive to offer convenience with our strategic location. We hope to welcome you back in the future!

2/10 Terrible

Paloma

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Paloma, thank you for taking the time to rate your experience. It is concerning to see that you did not have a pleasant stay. Our team is committed to ensuring a positive experience for all our guests. Your feedback will be reviewed to improve future stays. If you would like to provide more details about your visit, we would be happy to listen.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Some noise from the airport
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Steven, thank you for sharing your experience at Hyatt Place LAX/Century Blvd. It's great to hear you had a good stay overall. We recognize that the proximity to the airport can sometimes lead to increased noise levels. Your feedback is valuable to us, and we hope to welcome you back soon.

10/10 Excellent

Ibrahim

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that location because it is the same distance to Irvine/Malibu/Beverly hills. The hotel is next to the airport and car rentals so that convenient after arrival to check in right away. The hotel was clean and the breakfast was good.
Stayed 4 nights in Apr 2024
Response from Customer Service on 14 May 2024
Ibrahim, it's delightful to hear that the strategic location of Hyatt Place LAX/Century Blvd met your travel necessities. We're thrilled you appreciated the cleanliness of our premises, and it's excellent to know that our breakfast offerings resonated with you. We look forward to serving you again in the future.

8/10 Good

LAURA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Customer Service on 15 May 2024
Laura, thank you for rating Hyatt Place LAX/Century Blvd. We're delighted to hear your experience was positive and look forward to welcoming you back on future visits.