Well, where do I start. Homelessness on the outside streets… but I understand that’s not Metro Plazas fault… Getting to the worst room in the building probably, 3rd floor , we had a hard time locking the front door, there were no hangers in the room, dirty looking carpet and there was grafiti on the restroom door. That restroom door wouldn’t close either. The shower tub was all wet! I don’t know why. I would expect a wet tub when checking in at 3pm not at 9 pm. Just odd to me. About two hours into our sleep precisely 11:45 we smelled something burning. If the fire detectors would have been working, it wouldn’t have alerted other guests! Smoked seeped into our room literally, it was very visible and when asking for help to the security the poor man barely spoke any English so he couldn’t explain that to the people at the front desk. Plus the personnel at the front desk didn’t want to do anything about it. Our neighbor guest was burning something and nothing else was done about that. So they ended up switching us to another room, with a worse smell of second hand smoke for our two girls. Feeling very insecure, we were debating whether to leave or stay at the middle of the night. We decided to stay, but felt like we had to watch our back. Oh yeah, breakfast was promoted when booking and there was no breakfast!! Just coffee. Bummer! So all in all, if you want a cheaper hotel and an interesting stay, then Metro Plaza is the place for you!