I'm sorry to hear your stay was not at your satisfaction. Nevertheless thank you for your review!

Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.

Thank you for the 4/5

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see we fell short on your experience with our hotel.Please accept my apologies for this. We are considering revamping our property soon and I hope you give us a 2nd chance once we complete our renovations.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.

Dear Sagarika, thank you for the 5 out of 5!

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Hi Michael, glad to hear you had a good experience! We hope to welcome you back soon :)

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.

Thank you for your review

Thank you for your review

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX.I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Dear Peter, Thank you for taking the time to share your feedback regarding your experience at Sonesta Los Angeles Airport LAX. We regret not meeting your expectations, as we had a water outage due to general maintenance, but we hope to get an opportunity to welcome you back and provide you with an excellent experience. Thank you for sharing your concerns, we value your feedback as it helps us find areas of improvement.

Hello Faith, thank you for sharing your recent stay experience with us. We apologize for any inconvenience caused by the resort fee and the discomfort you encountered during your stay.Regarding the resort fee, while it is a standard charge, we understand your circumstances and will take them into consideration. Your feedback about the mattress and noise disturbances is valuable to us, and we regret that we were not able to address these issues during your stay. Please note that renovations are planned to improve our accommodations soon, we apologize once again and hope to welcome you back for a more pleasant stay in the future.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.

Dear William, thank you for the 5 out of 5! We hope to welcome you back soon!

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback.Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you for your valuable feedback.

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback. Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you for your valuable feedback

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback. Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Dear Jason, thank you for the 4 out of 5! We hope to welcome you back soon.

Dear Bryan, thank you for the 5 out of 5! We hope to welcome you back soon.

Greetings, Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. Your comments are important to us, as they provide us with an opportunity to better serve you.I deeply regret that we were not able to meet your expectations. Starting from the agent that assisted you at the reception. If you have any further feedback to share with me, please do not hesitate to. As this is unacceptable and we must hold our Team accountable. I appreciate your patience with us as we further investigate this issue. I’m confident your next experience with us will be up to your expectations.Please reach out with more feedback at jose.santana@sonesta.comJose Santana Director of Front Office

Thank you for your review

Thank you for the 5/5

Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.

Thank you for the 5/5

Thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay. Thank you for sharing your feedback.

Thank you for your review, we hope to see you again soon!

Thank you so much for taking the time to complete our survey regarding your recent stay. It is always our goal to ensure we provide the highest level of hospitality to all our guests. I see that you enjoyed your stay. This is such great news! We appreciate constructive feedback as well as positive feedback. Should your travels bring you back to Los Angeles LAX, please do not hesitate to contact myself or my Team as we look forward to welcoming you back soon.

Thank you for your review, we hope to see you again soon! We will keep that in mind.

Thank you for choosing Sonesta LAX. We're glad we were able to meet your needs. We hope to welcome you back soon.

Thank you for the 5/5

Thank you for your 5/5

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Hello Cayla Rae, thank you for the 4 out of 5. We hope to welcome you back and turn that into a 5/5.

Thank you for taking the time to share your feedback regarding your experience with Sonesta Los Angeles Airport LAX. I deeply regret that we were not able to meet your expectations regarding your low satisfaction with our hotel.We appreciate you sharing your concerns, and we look forward to ensuring we can exceed your expectations in the future.Thank you for your time and patience with us.

Thank you for staying here at Sonesta LAX. We're glad to have been able to provide you a good stay, and have made note of the issues you mentioned. We have reviewed with the appropriate team members. Thank you for sharing your feedback.

Thank you for staying here at Sonesta Los Angeles Airport. We're glad you enjoyed your stay. Thank you for providing your feedback. We hope to welcome you back soon.

Dear Bryan, thank you for your stay at Sonesta LAX. Thank you for letting us know about your experience. We hope to welcome you back soon and provide you with a much better stay.

Dear Jack,Thank you for staying with us,Thank you for your 4/5.

Hello Shella, thank you very much for staying with us at Sonesta LAX and providing us with your feedback. We hope you enjoyed your stay with us. We look forward to seeing you again.

Dear Nilou,Thank you for staying with us,Thank you for your 5/5.

Thanks for staying with us. We appreciate your feedback!