"I was a little hesitant to book after reading the mixed reviews, but I'm so glad we did. We would definitely stay here again if we're ever back in the area. The staff, especially David, was incredibly kind, welcoming, and helpful throughout our stay. The on site restaurant was excellent, and we really appreciated the yard games that kept our kids entertained while we waited for our food. The pool area was well maintained, and our room was clean, comfortable, and inviting.
My only real complaint was the cost of parking, although that seems to be typical for the area and wasn't something the hotel could really control. The location was also a big plus, it was conveniently close to Universal Studios, with several restaurants within easy walking distance. Overall, we had a wonderful experience and would happily stay here again."