Hotel Keluarga di Louisville

"We had a pleasant stay at the hotel, despite a long wait at check-in. The staff was exceptionally polite, apologizing for the delay and even offering us an additional breakfast as a gesture of goodwill. The facilities were well-maintained, and the buffet exceeded our expectations with a great variety of options. Overall, a positive experience with attentive service!"

"Room was very nice and clean also amazed they had free breakfast. Staff got me extra towels with a good attitude Thank You so much A+++"

"Shower was dirty. Bring blankets. Pillows are uncomfy. So far pool has been closed 9/2025-5/2026. Take that off your plans. Difficulties navigating between wings and parkong garage. "

"Clean room, lots of parking good breakfast!"

"Clean and the staff was very nice and accommodating. Hotel is dated and right next to a very loud highway. Traffic noise 24/7. Very expensive during Derby! Probably will stay elsewhere next trip. "

"Everything was great! Beautiful property in a great location. Friendly staff, good breakfast, clean rooms. "

"Everyone was very hospitable. "

"Nice enough place , staff is good, just don’t be a late arrival. We arrived around 930 - 1000 pm and we had pre payed for three rooms. One was ready on arrival the other two were not ready for about 30 min of waiting in the lobby. The desk person kept us informed and was nice enough. Disappointed that management was not prepared. "