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Mercure Lourdes Imperial

4.0 star property
Riverside tranquility meets upscale comfort at Mercure Lourdes Imperial, where fine dining and shopping opportunities create an elegant retreat experience

Choose dates to view prices

Mercure Lourdes Imperial, by the river, offers a serene escape with international dishes at two restaurants and a charming terrace. Enjoy free in-room WiFi, shopping options, and dedicated conference space for business and special events.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
The current price is Rp1.522.620
Rp1.822.666 total
includes taxes & fees
5 Jun - 6 Jun
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About this property

Mercure Lourdes Imperial

  • Upscale hotel near Basilica of Our Lady of the Rosary
  • Located close to Basilica of the Immaculate Conception and Massabielle Grotto, Mercure Lourdes Imperial provides a terrace, shopping on-site and dry cleaning/laundry services. At the two on-site restaurants, enjoy lunch, dinner, children's meals and international cuisine. In addition to a bar and conference space, guests can connect to free in-room WiFi.
  • Other perks include:
    • Local cuisine breakfast (surcharge), bike hire and self-parking (surcharge)
    • Smoke-free property, a front desk safe and a 24-hour front desk
    • Tour/ticket information, a computer station and a banquet hall
  • Room features
  • All 88 rooms have comforts such as premium bedding and air conditioning, in addition to perks such as free WiFi and safes.
  • Other conveniences in all rooms include:
    • Recycling, LED light bulbs and eco-friendly cleaning products
    • Bathrooms with designer toiletries and baths or showers
    • 37-inch flat-screen TVs with satellite channels
    • Free infant beds, electric kettles and heating

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 15 December and 1 February.

Access methods

Staffed front desk

Pets

Pets stay for free
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots are available on request at the property

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.60 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: from approximately EUR 15.00 per person
  • Self-parking fee: EUR 15.00 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Frequently asked questions

Is Mercure Lourdes Imperial pet-friendly?

Yes, cats and dogs are allowed at this property.

How much does it cost to stay at Mercure Lourdes Imperial?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at Mercure Lourdes Imperial on 5 Jun 2026 start from Rp1.522.620, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Mercure Lourdes Imperial?

Self-parking is available for EUR 15.00 per day.

What time is check-in at Mercure Lourdes Imperial?

Check-in start time: 3:00 PM; check-in end time: midnight.

What time is check-out at Mercure Lourdes Imperial?

Checkout is at noon.

Where is Mercure Lourdes Imperial located?

Located in the heart of Lourdes, this hotel is within a 10-minute walk of Lourdes Wax Museum, Basilica of the Immaculate Conception and Basilica of Our Lady of the Rosary. Massabielle Grotto and Porte St-Joseph are also within 10 minutes. Lourdes Station is 15 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.8

Good

8.2

Cleanliness

8.6

Location

8.4

Staff & service

7.6

Property conditions & facilities
Rating 10 - Excellent. 80 out of 229 reviews
Rating 8 - Good. 84 out of 229 reviews
Rating 6 - Okay. 37 out of 229 reviews
Rating 4 - Poor. 18 out of 229 reviews
Rating 2 - Terrible. 10 out of 229 reviews

Reviews

Verified

10/10 Excellent

John Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed this hotel- it is very well located and provided great food during the low season when almost every restaurant in town is closed. The staff were great- thanks!!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to shops, dining, and access to Lourdes sanctuary.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, property conditions & facilities
Great location and clean rooms. Good breakfast
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast could be a little better. Good location. Great staff.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Julio

Liked: Staff & service, amenities, property conditions & facilities
Accidental location for those that want to visit this town
Stayed 2 nights in May 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff wonderful. Room clean comfy. Buffet is garbage. Location excellent.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Florence

Liked: Cleanliness, staff & service, property conditions & facilities
I felt at home and the staff very courteous and helpful. I have nothing bad to say regarding this hotel. Excellent service
Stayed 5 nights in Oct 2023
Verified

8/10 Good

Nancy Martino

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The room was clean. The staff was courteous and helpful.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service
Clean room
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect stay

Staff was very friendly, especially the waitress! Enjoyed our stay . Will go again and again.
Stayed 3 nights in Sep 2022
Verified

10/10 Excellent

Beatriz

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Sep 2025
Verified

8/10 Good

Luan

Nice hotel nice staffs closed to the church. Easy to access
Stayed 1 night in May 2025
Verified

6/10 Okay

Carmela

Liked: Cleanliness, staff & service, property conditions & facilities
No AC working and it was warm . We have to open windows but when sun is shinning it was hot even for April
Stayed 3 nights in Apr 2026
Verified

6/10 Okay

Nadarajasundaram

Outdated property

A bit outdated property. Locatio was good
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities
Like - Front Desk staff, Sebastian greeted and showed welcoming hospitality although the checkin was passed midnight.
Stayed 2 nights in Jun 2023
Verified

4/10 Poor

Joaquin

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Obsolete Hotel. City Center.

Hotel Obsolete with Gotelé in the rooms as the last reform was on tbe 70 and this was as a Suit, ....The hotels level in Lourdes normaly is horrible. Room Small. Breakfast nice standard Its as a 2 starts in other EU country.. Very expensive for the status. Try to use a modern one ....with less stars
Stayed 1 night in May 2025
Verified

4/10 Poor

Gustavo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel facilities are in disrepair. It is old but not well maintained.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

HYO GEUN

Liked: Cleanliness, staff & service, amenities
It was very difficult to find the hotel with Google map since there is one way and Google map do not showed one way and I drive there three times to find the gate of Hotel. Finally I called to hotel and found the parking spot near from the Hotel. It was 2 minute walk and move my luggauge for check in. Need to call them before arriving the Hotel.
Stayed 1 night in Aug 2024
Verified

6/10 Okay

Fabio

Liked: Staff & service
Disliked: Property conditions & facilities
Camera spaziosa, ma il climatizzatore non funzionava. Il wc era in un piccolo stanzino senza finestre, mentre il bagno sprovvisto di wc era presente solo la doccia e lavandino e non funzionava l'asciugacapelli
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ralph

Liked: Cleanliness, amenities, property conditions & facilities
All good
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Stéphane

Disliked: Staff & service, amenities
La place de parking à 20€, le restaurant fermé à 21h. J’ai du me faire livrer une pizza par Uber Eats. Hotel 4* pour lequel le budget est mis dans la décoration
Stayed 1 night in Feb 2026
Verified

4/10 Poor

Ana Carolina

Liked: Cleanliness, staff & service
Disliked: Amenities
Quarto não gostei. Chuveiro não funcionou
Stayed 1 night in Feb 2026
Verified

8/10 Good

Michel

Liked: Cleanliness, staff & service
Chambre propre mais peut être un peu juste au niveau de l'espace
Stayed 1 night in Feb 2026
Verified

6/10 Okay

Lucas

Liked: Cleanliness, staff & service
Café da manhã com muita gente, poucos funcionários para atender, demoravam para repor.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Marine

Liked: Cleanliness, staff & service, amenities
L’accueil est correct. Le personnel est chaleureux. La chambre est correcte. L’hôtel est situé à 5 mn de la grotte de Lourdes. Le menu du restaurant est très bon. Le personnel est attentionné. Nous avons beaucoup apprécié diner au perchoir
Stayed 1 night in Feb 2026