Search Hotels Near Lovelace Preserve, Cos Cob

"No working TV…no working phone…light bulbs out in Room…despite a variety of complaints at front desk, problems couldn’t be resolved ?"

"Perfectly acceptable with a great staff. "

"The place was connected to a yummy diner only a short walk from the lobby"

"Very clean place, but could use better bar/restaurant"

"Everything was great about this hotel, but the staff were so HORRIBLE! I go to check in and the girl at the front desk is looking at my ID as if it were fake. It was real by the way. Then she asks her coworker something on the side, and I ask what the problem is. At this point she is comparing it to her own ID and asks me for another form of ID because I looked too young. I am 28. I thought it was very unprofessional and I had to pull up a picture of my passport to confirm. I think there are more professional ways to confirm a persons age! It was absolutely ridiculous and she doesn’t deserve to be working there. Otherwise, the hotel was perfect."

"There was an event and guests were inconsiderate early hours of the morning whilst heading back to their rooms after the banquet"

"Customer service man staff very rude customer service was not helpful."

"This place is amazing—I’ll definitely be coming back! Everything is perfect, and the attention to detail is outstanding. The atmosphere is welcoming, the service is excellent, and you can tell a lot of care goes into every little detail. Highly recommend to anyone looking for a great experience!"

"Really liked this hotel in comparison to the other hotel my friends stayed at. It was spacious. There are no black out curtains so bring a mask and the bed was on the firmer side. The staff was friendly, professional and prompt with requests and when there was a noise complaint. Would stay here again!"