Hotel Menerima Tamu LGBT di Lower West Side

"One of the elevators kept taking us to the wrong floor. Later that day, the elevators were taking an extremely long time so guests were using the stairs. At night, a line of us were trying to get in with our keys, but it was not working so security had to open the doors for us."

"Hotel is very loud and there is no sound proofing! Staff is very nice and helpful but there is no real amenities and the rooms are tiny."

"Ive stayed at this hotel multiple times. This time was a disaster. Do not trust the staff at the front desk. I called them on Monday to say the flight was canceled and to check-in and would be there on Tuesday. Reservation was paid in full 4 months in advance. I spoke to front desk on Tuesday 5pm to see if I could extend the stay and was told they were sold out. We show up at 11pm to check-in and they canceled the reservation and had no rooms. The city was sold out. We had to pile in the...

"Wish the snack place was working"

"They are giving me the runaround for the $144 hold on my card. The manager has yet to return my calls. It’s been 2 weeks since I checked out"

"First, the room was large by Chicago standards and quiet. The Breakfast was a buffet with something for every taste, but the music was always just a little too loud. If you had an issue, or needed something, the staff was at times elusive. Now as far as the front desk, the staff ranged from rude to somewhat helpful with few genuine smiles. We were given 4 vouchers fro free house wind or beer, however on our second vistit were told they were out of house beer. They did have other beers, but...