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Ulasan untuk Hotel Diana

2 out of 5
Hotel Diana
Via della Dogana 9, Lucca, LU

Ulasan

8,8

Sangat Bagus

Penilaian 10 - Sangat Bagus. 83 dari 166 ulasan" "
Penilaian 8 - Bagus. 58 dari 166 ulasan" "
Penilaian 6 - Cukup Baik. 20 dari 166 ulasan" "
Penilaian 4 - Buruk. 4 dari 166 ulasan" "
Penilaian 2 - Sangat Buruk. 1 dari 166 ulasan" "

9,2/10

Kebersihan

9,0/10

Staf & layanan

8,8/10

Fasilitas

8,4/10

Kondisi & fasilitas properti

8,6/10

Ramah lingkungan

Ulasan

10/10 Sangat Bagus

Matthew, Totnes

Menginap 2 malam pada bulan Februari 2024

10/10 Sangat Bagus

Mary

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Central with comfortable beds, delicious breakfasts and hard working staff. The steps were hard for me but that goes with the quaint old city
Menginap 2 malam pada bulan Februari 2024

8/10 Bagus

fabrizio

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Struttura carina in pieno centro comodissima per shopping e visite culturali.
Menginap 1 malam pada bulan November 2023

10/10 Sangat Bagus

SACCHITAL - Paola

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Top
Albergo molto carino, in posizione strategica nel centro città, con parcheggio annesso. personale molto disponibile Vivamente consigliato
Menginap 1 malam pada bulan November 2023

6/10 Cukup Baik

Daniel

Disukai: Kebersihan, staf & layanan
Séjour un peu déçevant
Bel accueil, très bon petit déjeuner, sauf que nous n’avons pas apprécié la chambre dans l’annexe située à un coin de rue plus loin. Chambre sombre et humide
Menginap 1 malam pada bulan Oktober 2023

8/10 Bagus

Peter

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location and nice staff.
Great location midway between station and Duomo. Very clean plus helpful staff.
Menginap 1 malam pada bulan Oktober 2023

10/10 Sangat Bagus

Kevin

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
This is a very nice property in an excellent location, close to the train station. Our room was a 2 room suite which also had a twin hide-a-bed hassett. The €10 breakfast was a bargain. I have certainly stayed in my fair share of hotels, this is a first class hotel.
Menginap 1 malam pada bulan Oktober 2023

6/10 Cukup Baik

Flora

Disukai: Kebersihan, staf & layanan
Simple hotel
Simple hotel, nice people but rooms are not well insulated, it was super noisy.
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Alison

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
I only spent one night but the Hotel Diana was so convenient to everything in Lucca. Train station, walking trail, restaurants and sights.Very clean and all the staff were so helpful!!
Menginap 1 malam pada bulan September 2023

10/10 Sangat Bagus

Charlie

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room is fantastic, but lots of stairs, fine for me but others might struggle. Staff were amazing… like super amazing. Loved my stay here.
Menginap 4 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Romina

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Consigliamo questo hotel , pulito, accoglienza dai ragazzi della reception colazione top
Menginap 1 malam pada bulan Agustus 2023

10/10 Sangat Bagus

Benedetta

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Ottima posizione ad un passo dal centro. Stanza accogliente e pulita. Ambiente colorato ,arredamento caloroso,personale super disponibile. Consigliatissimo.
Menginap 2 malam pada bulan Juli 2023

8/10 Bagus

Chris

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

anna

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

10/10 Sangat Bagus

Ilaria Azzurra

Disukai: Kebersihan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2023

8/10 Bagus

Brian

Menginap 1 malam pada bulan Mei 2023

6/10 Cukup Baik

Philippe, Montreal

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan
Petit hôtel de charme très bien situé. Cependant les chambres sont peu équipées et en mai le chauffage est interdit. Pas de couverture de plus et 15°c la nuit. Literie très bas de gamme. Enfin le parking payant de 20€ est quasi obligatoire dans cette zone très achalandée.
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

PAULO

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 3 malam pada bulan Mei 2023

8/10 Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 1 malam pada bulan Mei 2023

8/10 Bagus

Frank

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Menginap 4 malam pada bulan April 2023

8/10 Bagus

Lynn

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
I stayed in the ground floor room which does mean you can here the late night revellers briefly walking back as they passes by from the square. I would recommend a stay but have an upper floor room. The wonderful receptionist kept in touch as I arrived late and was really friendly and courteous, even smiling as she walked to show me where to park, even though it was pouring with rain. Great service and spotlessly clean accommodation.
Menginap 1 malam pada bulan Maret 2023
Tanggapan dari The Staff pada tanggal 7 Mei 2023
Ciao Lynn;Thanks for the nice review!Just to clarify, Hotel Diana has only one floor, so no upper floor availables.See you next time you pass by Lucca!

10/10 Sangat Bagus

hanne

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

Liz

Menginap 2 malam pada bulan April 2023

10/10 Sangat Bagus

NAOYUKI

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Maret 2023

10/10 Sangat Bagus

Robert

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good value traditional hotel in central Lucca!
Location good - close to the station and centre! Traditional room - but everything you need for a night and well maintained. Reception is actually in the hotel round the corner - but not a problem and friendly staff. We would stay here again.
Menginap 1 malam pada bulan Desember 2022
Tanggapan dari Lo Staff pada tanggal 13 Feb 2023
Thank you very much Robert, your words are very appreciated. We do our best!Arrivederci

10/10 Sangat Bagus

kyosuke

10/10 Sangat Bagus

Lars

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Nice and friendly
Very nice stay. Very friendly. Very clean. Very nice brekfeast. Very nice central. Like it a lot !!
Menginap 2 malam pada bulan September 2022

10/10 Sangat Bagus

Flemming

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 2 malam pada bulan Agustus 2022

8/10 Bagus

Heidi

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2022

4/10 Buruk

Gerard

Disukai: Kebersihan
Tidak Disukai: Staf & layanan
Menginap 1 malam pada bulan Agustus 2022

10/10 Sangat Bagus

Linda Joy

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Fabulous Location & Staff
The staff was wonderful—very friendly and accommodating. Room was fine— not amazing but location was central and superb. And there was air-conditioning! All in all would highly recommend Hotel Diana!
Menginap 1 malam pada bulan Agustus 2022

8/10 Bagus

Giacomo Lapo

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti
Perfect!
Very kind staff. Cozy little hotel in the heart of Lucca. Hardly possible to find a better located spot to visit the city. Amazing value for money.
Menginap 1 malam pada bulan Desember 2021
Tanggapan dari Sandro pada tanggal 21 Des 2021
Ciao Giacomo. thank you very much for your kind words! See you next time, Sandro

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2021
Tanggapan dari Sandro pada tanggal 28 Sep 2021
Thank you very much!

10/10 Sangat Bagus

Massimiliano

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2021

10/10 Sangat Bagus

Tina

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Great location, close to everything! I’d stay here again.
Menginap 1 malam pada bulan Juni 2021

8/10 Bagus

Yun Sum

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2020
Tanggapan dari Sandro pada tanggal 20 Okt 2020
Thank you very much!

10/10 Sangat Bagus

alban

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Super
Petite ville super sympathique et très pittoresque. Hôtel parfaitement situé, avec un personnelle super agréables qui à fait l'effort de parler français. Un petit déjeuner copieux et familiale. Je recommande chaudement
Menginap 1 malam pada bulan Agustus 2020
Tanggapan dari Fabrizio pada tanggal 16 Des 2020
Bonjour et merci pour le bon score. On aime aussi quand vous avez dit "l'effort du personnel pour parler français". C'est ce qui nous fait comprendre que nos efforts pour rendre votre séjour inoubliable et efficace n'ont pas été vains. Merci encore et nous espérons vous revoir bientôt

10/10 Sangat Bagus

Michele Vincenzo

Traveler bisnis
Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Ottima struttura alberghiera, personale molto disponibile. Molto buona la colazione
Menginap 3 malam pada bulan Januari 2020
Tanggapan dari Claudia pada tanggal 1 Feb 2020
Grazie mille Vincenzo, il suo voto ci fa star bene! Tornate quando volete!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
The property was exactly what I was looking for. I will definitely stay again. It was central, 10 mins from the train station, you walk through the wall to get to the hotel and its within the heart of the walled city, absolutely perfect. Everywhere is "just round a corner" - you'll understand when you stay here. I was travelling alone and felt totally safe and at ease walking through the lovely cobbled alleyways of Lucca any time of the day. Remember to check in at neighbouring hotel Martino, about 50 metres away. This is clearly confirmed on your booking. Clean, large and had exactly what I personally needed. Some may need a kettle etc however I looked forward to this at breakfast or within Lucca town itself; who wants instant coffee anyway :) Staff were fantastic and very accommodating. Breakfast was quaint and perfectly continental. I needed this break and the hotel and Lucca delivered this for me. I'm truly satisfied and even miss speaking to the fish on the entrance. Until next time :)
Menginap 3 malam pada bulan Desember 2019
Tanggapan dari Nicola pada tanggal 14 Jan 2020
Hi! Thanks For your WONDERFUL review, we have no words to describe how happy we are to hear your liked our structure! We look forward to see you again in future. Thanks a lot! Best regards, Nicola

10/10 Sangat Bagus

Traveler terverifikasi

Bepergian bersama teman, Bepergian dalam rombongan
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Room clean and comfortable bed. Staff very helpful. Great location. Close to train station
Menginap 2 malam pada bulan September 2019
Tanggapan dari Sandro pada tanggal 9 Nov 2019
Ciao! Thank you very much! We really appreciated this.

10/10 Sangat Bagus

David

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan September 2019
Tanggapan dari Sandro pada tanggal 7 Sep 2019
Thank you very much!

10/10 Sangat Bagus

Lucie

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Agustus 2019
Tanggapan dari Sandro pada tanggal 7 Sep 2019
Thank you very much!

10/10 Sangat Bagus

emmanuelli

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Juli 2019
Tanggapan dari Sandro pada tanggal 15 Agu 2019
Grazie mille!!

10/10 Sangat Bagus

Nicole

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Endroit idéal pour visiter la ville
Menginap 1 malam pada bulan April 2019
Tanggapan dari Sandro pada tanggal 10 Mei 2019
Thank you very much!

10/10 Sangat Bagus

Sofia

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Genial.lo recomiendo
Menginap 1 malam pada bulan April 2019
Tanggapan dari Sandro pada tanggal 30 Apr 2019
Thank you!

10/10 Sangat Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Stop off on Italian Rail trip
Excellent location for the train station and inside the walled town, excellent breakfast and fantastic staff.
Menginap 3 malam pada bulan April 2019
Tanggapan dari Sandro pada tanggal 28 Apr 2019
Hello, thank you very much! We hope to have you here again!

10/10 Sangat Bagus

Jeanette

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Easy choice for Lucca
The location is perfect! Quite close to the train station and just a block from one of Lucca’s magnificent churches. Easy to check in and out.
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Fabrizio pada tanggal 26 Feb 2019
Ciao Jeanette, Many thanks for your review! Yes, it's true. Our position is quite good, even by car. But your words are better and people believe more in you ;-) Thanks again The staff

10/10 Sangat Bagus

Dennis

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Menginap 1 malam pada bulan Februari 2019
Tanggapan dari Sandro pada tanggal 5 Feb 2019
Thank you very much!

10/10 Sangat Bagus

Maddalena

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Consigliato
Tutto bene. Meglio di quanto mi aspettassi, addirittura ci ha fatto da navigatore per telefono per arrivare in hotel da dentro le mura ed evitare il pericolo ztl. Gentili e professionali, che si vuole di più...L'Hotel si trova vicinissimo al centro e anche se pernottate una sola notte si può godere della comodità di fare 4 passi in una bellissima città
Menginap 1 malam pada bulan Januari 2019
Tanggapan dari Sandro pada tanggal 1 Feb 2019
Buonasera, la ringraziamo moltissimo per le sue parole. Speriamo di poterla avere ancora da noi un giorno! Sandro

8/10 Bagus

Traveler terverifikasi

Disukai: Kebersihan, staf & layanan, kondisi & fasilitas properti, kenyamanan kamar
Good
무난하고 좋았어요
Menginap 4 malam pada bulan Januari 2019
Tanggapan dari Sandro pada tanggal 15 Jan 2019
Thank you very much!