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Palazzo Alexander Hotel

4.0 star property
Hotel in Lucca with 24-hour front desk and bar/lounge

Choose dates to view prices

Photo gallery for Palazzo Alexander Hotel

Junior Suite Tosca with balcony | Balcony view
Bar (on property)
Reception
Property entrance
Down duvets, minibar, in-room safe, individually furnished
Palazzo Alexander Hotel, in Lucca's historic center, offers an 18-hole golf course, a library, and bikes to explore the medieval city walls. Attentive staff and free in-room WiFi enhance this elegant Italian getaway.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Laundry
  • Air conditioning
The current price is Rp1.831.367
Rp2.187.280 total
includes taxes & fees
18 Nov - 19 Nov

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Junior Suite

Junior Suite | Down duvets, minibar, in-room safe, individually furnished

Junior Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Private bathroom
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite Tosca with balcony

Junior Suite Tosca with balcony | Down duvets, minibar, in-room safe, individually furnished

Junior Suite Tosca with balcony

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Smart TV
Down duvet
Private bathroom
  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Down duvets, minibar, in-room safe, individually furnished

Standard Double Room

9.6 out of 10
Exceptional
(17 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 16 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Down duvets, minibar, in-room safe, individually furnished

Triple Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Private bathroom
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, individually furnished

Family Room

10.0 out of 10
Exceptional
(6 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Private bathroom
  • 50 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Double Room Single Use

Double Room Single Use | Down duvets, minibar, in-room safe, individually furnished

Double Room Single Use

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Soundproofed
Individually furnished
Air conditioning
Connecting rooms available
Free cots/infant beds
Smart TV
Down duvet
Bidet
  • 16 sq m
  • Sleeps 1
  • 1 Double Bed
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About the area

Map
Via Santa Giustina 48, Lucca, LU, 55100

What's nearby

  • Walls of Lucca - 2 min walk - 0.2 km
  • Lucca City Hall - 3 min walk - 0.3 km
  • Piazza Napoleone - 5 min walk - 0.4 km
  • Guinigi Tower - 8 min walk - 0.7 km
  • Piazza dell'Anfiteatro - 8 min walk - 0.7 km

Getting around

  • Lucca Station - 15 min walk
  • Peretola Airport (FLR) - 57 min drive

Restaurants

  • ‪Trattoria Da Giulio - ‬3 min walk
  • ‪Bar San Michele - ‬4 min walk
  • ‪Bastian Contrario - ‬2 min walk
  • ‪Buca di Sant'Antonio - ‬4 min walk
  • ‪Alice Pizza - ‬4 min walk

About this property

Palazzo Alexander Hotel

Upscale hotel located in Lucca Historical Center
At Palazzo Alexander Hotel, you can look forward to an adjacent golf course, a library and dry cleaning/laundry services. Active travellers can enjoy cycling at this hotel. In addition to a bar, guests can connect to free in-room WiFi.
Other perks include:
  • Bike hire, a round-trip airport shuttle (surcharge) and express check-out
  • Express check-in, babysitting (surcharge) and luggage storage
  • Coffee/tea in reception, a 24-hour front desk and a front desk safe
  • Guest reviews say great things about the helpful staff
Room features
All rooms are individually furnished, and feature comforts such as 24-hour room service and laptop-friendly workspaces, as well as thoughtful touches such as free WiFi and air conditioning. Guest reviews speak positively of the overall comfort rooms at the property.
More amenities include:
  • Bathrooms with showers and bidets
  • 50-inch Smart TVs with premium channels
  • Daily housekeeping and desks

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Front of property – evening/night

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  • Free WiFi
  • Air conditioning
  • Parking available
9.4 out of 10, Exceptional, 1,009 reviews
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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Area shuttle (surcharge)

Food and drink

  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Library
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 1 building
  • 4 floors
  • Built in 1100
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 50-inch smart TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Individual furnishings
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 30.0 per night.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.50 per person, per night, up to 3 nights. This tax does not apply to children under 14 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 70 per vehicle (one way)
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Alexander Palazzo
Hotel Palazzo Alexander
Palazzo Alexander
Palazzo Alexander Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Lucca
Palazzo Alexander Hotel Hotel
Palazzo Alexander Hotel Lucca
Palazzo Alexander Hotel Hotel Lucca

Frequently asked questions

Is Palazzo Alexander Hotel pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Palazzo Alexander Hotel?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Palazzo Alexander Hotel on 18 Nov 2025 start from Rp1.831.367, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

What time is check-in at Palazzo Alexander Hotel?

Check-in start time: 3:00 PM; check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Palazzo Alexander Hotel?

Checkout is at 11 AM.

Does Palazzo Alexander Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of EUR 70 per vehicle applies.

Where is Palazzo Alexander Hotel located?

Located in Lucca Historical Center, this golf hotel is steps away from Lucca Courthouse and Palazzo Mansi National Museum. Lucca City Hall and Puccini Museum are also within 5 minutes. Lucca Station is 15 minutes by foot.

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Reviews

Palazzo Alexander Hotel Reviews

9.4

Exceptional

9.6

Cleanliness

9.4

Location

9.8

Staff & service

9.2

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 537 out of 751 reviews
Rating 8 - Good. 177 out of 751 reviews
Rating 6 - Okay. 28 out of 751 reviews
Rating 4 - Poor. 6 out of 751 reviews
Rating 2 - Terrible. 3 out of 751 reviews

Reviews

10/10 Excellent

Emanuela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property and staff.
Stayed 2 nights in Sep 2024

10/10 Excellent

Huana

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location and staff!
Stayed 2 nights in May 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel. Fabulous breakfast. Staff were very friendly and helpful . Great location in a lovely area .
Stayed 3 nights in May 2024

10/10 Excellent

Constantine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! The rooms are big with a Tuscan Palazzo feel. Gabriel and his father are really helpful guiding you with restaurants and around the city. Good breakfast, gentleman serving in the morning is very nice. It was a lovely stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Frank

Liked: Amenities
Excellent location. Charming building. Very helpful staff.
Stayed 3 nights in Jun 2024

10/10 Excellent

Carole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked everything about this Hotel. From the moment we arrived, the owner was very helpful with recommending places to visit in Lucca. All the staff were helpful and the location of the Hotel was great. Excellent attention to detail and the breakfast was of quality and plentiful.
Stayed 3 nights in Jul 2024

6/10 Okay

Tarek

Liked: Cleanliness, staff & service
Very good location, very friendly staff, hotel needs refurbishment
Stayed 1 night in Sep 2023

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay at the Palazzo Alexander. The room was very comfortable, breakfast was amazing, and the staff was super helpful with dining options and helping with parking for the car. The location is great to explore Lucca. Would definitely stay again!
Stayed 2 nights in Apr 2023

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Perhaps one of the best decisions my wife and I made on our trip was staying at Palazzo Alexander. A family owned and operated hotel whose staff was friendly, accommodating, helpful, and kind. We wish we had booked a longer stay, and it is located in a very charming part of the old town of Lucca, very walkable to many restaurants, shopping, and attractions. Will for sure stay here again.
Stayed 2 nights in Jul 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was friendly and helpful
Stayed 1 night in Jul 2023

10/10 Excellent

Nichola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem of a hotel

Beautiful hotel off the beaten track. The staff were wonderful, really friendly and nothing was too much trouble for them. The rooms are absolutely fabulous - you feel like you are staying in an old Italian villa. Would absolutely stay again!
Stayed 3 nights in Jul 2023

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A family owned business and it showed! The staff were very courteous, helpful and friendly. Nothing was too much trouble. I would stay there again because of the staff! Breakfast great.
Stayed 1 night in Aug 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the Hotel Alexander were wonderful. We were there over Easter and the family run place was alight with Holiday goodies! It generated such a warm, welcoming atmosphere. I would recommend a stay here, as it doesn't disappoint.
Stayed 1 night in Mar 2024

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff went out of their way to coordinate taxi service with multiple stops.
Stayed 1 night in May 2024

10/10 Excellent

Betsy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A wonderful visit

Wonderful people work there and helped so much to make our visit me. Especially Emilio, Roberto and Mario. Good location. Being within the Lucca medieval walls made the trip a cultural , historic and art Italian experience.
Stayed 4 nights in Jun 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Alexander is a great place to both stay and base yourself for a Tuscan holiday. The staff was outstanding, helpful and friendly. Great location within the walled city and an easy walk to everything. Room was large and clean, hard to imagine the building is a few hundred years old...great breakfast was a nice bonus. I'd stay here again.
Stayed 4 nights in Sep 2022

10/10 Excellent

Bolivar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Palazzo Alexander has an excellent location for easy access to Lucca`s sights, and provides a comfortable, nicely elegant setting to its customers. The staff is welcoming, helpful and very friendly. Our room had plenty of light and space. We will be pleased to return.
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful place to stay inside the walls of Lucca. Paulo was a wonderful help with the car once we found the hotel. He definitely went above and beyond to assist. All the staff were pleasant and helpful.
Stayed 3 nights in Apr 2023

10/10 Excellent

John

Liked: Cleanliness, property conditions & facilities, room comfort

Perfecto!

Absolutely wonderful! I can’t think of anything negative to say. Perfect!
Stayed 1 night in Oct 2023

10/10 Excellent

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfection in Lucca

Upon arrival Gabriel paid complete attention to getting our car parked and helping putting our luggage in our room. His dad was equally friendly the next day, and Roberto was jovial and engaging as well as very helpful. Our room was large, clean and very comfortable. Recommendations for restaurants, bicycle rentals, and general sightseeing were spot on. A joy!
Breakfast
Stayed 2 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel and staff in a wonderful location!

Fantastic staff. Lovely breakfast available at good hours. The air-con unit in our room was quite loud but incredible! Great shower. Really comfortable bed and pillows. Located just inside the walls of Lucca, but away from the busy areas so really quiet. Short walk away is a drinking fountain where we topped up our water bottles each day. Worth noting that you can hear everything those in the rooms around (next to/above) are doing (showering, hairdryer, going to the toilet....) so if you are a light sleeper bring ear plugs! After we checked in during the early evening, we rested for a while before going out for dinner. When we returned the front door was locked and the lights at reception were off. A member of staff then came over and let us in. Turns out we were meant to leave our key at reception when going out but we had no idea! So they thought everyone was in bed as no missing keys... Never had to do this before (but then again can't remember the last time I had an actual room key and not card) and we weren't told when we checked in or when we went out (although the person on reception when we went out was busy so perhaps they would have mentioned it if they saw us leave). No curfew, they just lock the front door and turn off the lights if everyone is in bed but there is a night porter around if you need help/want to go out. So make sure you leave your key at reception!
Stayed 4 nights in Jul 2024

10/10 Excellent

Alytheia

Liked: Cleanliness, amenities, property conditions & facilities
Great hotel, great staff, close to everything
Stayed 1 night in Oct 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a charming experience ! Be patient about the car & parking because it’s worth it ! Endless dining & shopping just steps away from this little gem. Our first visit to Italy & so happy that this was our choice for the first night !
Stayed 1 night in Aug 2025

10/10 Excellent

Joacim David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff with excellent service. Delicious breakfast, lovely room with well-functioning air conditioning. Clean and fresh. A hotel that is truly recommended.
Stayed 4 nights in Aug 2025