Kasino di Lucerne

"The location was perfect. The room was fine, but could have been cleaner. We never met - or saw - any of the staff, which was fine. There was no view - our room looked out over a narrow alley. But the view wasn’t important to us. If you want a central location for sleeping and showering, it’s perfect. "

"The room #221 was spacious with a balcony overlooking a small square. Location was very easy to walk to the train station and all the old town sites. We stored luggage for a few hours because we arrived early. When we returned they had our luggage placed in our room which was a nice surprise. "

"Loved the location. Easy to walk to down town for restaurants and sites. Parking was very convenient. Rooms were clean. Loved the bathroom, roomy and beautiful. Bedrooms had adequate space but bed was a bit firm for some but others were ok with them. Breakfast was wonderful. Front desk ladies were so helpful with anything we needed. Gave great information and discounts for Mt Pilatus."

"The room temperature is too high and can’t be adjusted due to it is central controlled. I can’t sleep well because of the heat. "

"Clean, nice facility close to downtown"

"Quiet hotel with lovely, clean rooms. Staff was very nice and the breakfast was a nice benefit."

"Clean, neat, nice and helpfully staff, good location in old town. Good view from.your window room (fountain and murals). "

"When I read previous reviews I thought they were referring to another hotel. I understand that Switzerland is very expensive and the location of the hotel is excellent. However, the hotel falls short. I was under the impression that climate control meant air-conditioning. I was wrong, the room was hot and there were no options to cool it but open a window to the loud street noise and traffic. The breakfast was disappointing. For two of the three days, there was no fruit, zero! Warm yoghurt,...