"The property is desperately in need of a renovation and upgrades. The rooms are not well maintained. Our room had two large windows. One of the windows had blackening curtains (one side was falling down). The second window was only covered by sheer (see-through) curtains. We weren't thrilled to have the sun shining through every day. Also, the room was cleaned very oddly. In one case, our bed was made up but they (forgot??) didn't leave clean towels. When we called the desk for fresh towels, we were told that someone would bring them up. We were running late for a scheduled tour after we waited almost an hour for towels. The Lobby does not have a restroom. It's terribly inconvenient to have to go all of the way to your room. The only on site restaurant has a very limited breakfast menu. They have a problem with locals loitering just outside the entrance. They are understaffed. I would NEVER stay here again and would NEVER recommend this hotel. Crown Plaza should be ashamed to ahve thier name associated with this "low rent" atrocity."
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