I wanted to support a local business close to my destination. Seemed ok for the reviews and price so I was game.
Owner/Manager was polite and nice at check in and that is where the positive ends and changes.
Check checked in, he says out loud room number along with directions to get to it.
#1 key cards didn’t work. Not a huge deal
On to room #2, scraps of plastic and wood on the carpet, hair on the made bed pillow cases then mold in the wall ac unit. I raised concern and noted I would like a refund and to leave.
He goes to inspect room and apologizes that the room wasn’t cleaned and shouldn’t have been assigned. Floor maybe. Pillow cases and moldy AC unit. That’s beyond not cleaned.
I politely explain I do not wish to see a 3rd room and will be leaving. Please just issue a refund so I can be on my way. He insist on a refund of ten or another room. I politely decline state I don’t feel comfortable staying. He gets annoyed about my mention of the room # announcement and states he has to give me the info(it’s written on the card holder) with a nasty attitude and insists another room offer covers what he should have to do.
I’ll have to eat the cost for rest to stay to leave and find something else. I hope he uses the money he kept from me to make improvements.