Dear Ascott Guest, Thank you for sharing your comments with us following your recent stay at Ascott Macau. Please accept our utmost sincere apologies for the lapse in our service and the inconvenience this may have caused you. Please rest assured that we have addressed your comment to our team for attention and get improvement immediately. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Once again, thank you very much for your feedback and we definitely look forward to welcoming and serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for your valuable review and staying with us. Please accept our utmost sincere apologies for any shortfalls in our guestroom during your stay. Please rest assured we have addressed this issue with our team for attention and improvement. To enhance guests’ stay experience, we provide different hard pillows including buckwheat pillow and foam pillow if needed, if available. You may contact our Guest Service Team for your request during your stay. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are absolutely appreciated to learn that you were pleased with our overall services during your stay. Your particular compliments on our staff Coey has been passed along to the entire team, and we are all very proud that we were able to contribute in making your trip to Macau a pleasant one. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your compliment and we look forward to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are glad to learn you are satisfied with our overall services during your stay. Thank you for your positive feedback and for sure we will keep on providing the best service to our guests in the future. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you have a great time with us in our guestroom during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you have a great time with us in our guestroom during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Dear Ascott Guest, Thank you very much for choosing Ascott Macau and share your stay experience at the property. Please accept our utmost sincere apologies for the lapse in our service and the inconvenience this may have caused you. Failures related to staff responsiveness, knowledge and customer services were of ultimate concern to us. Please rest assured knowing that we have informed our team for improvement and enhance the staff training. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you very much for choosing Ascott Macau and share your stay experience at the property. Please accept our utmost sincere apologies for the lapse in our service and the inconvenience this may have caused you. Failures related to our staff responsiveness and customer services were of ultimate concern to us. Please rest assured knowing that we have informed our team for improvement and enhance the staff training. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Once again, thank you very much for your feedback and we definitely look forward to welcoming and serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to learn that you were satisfied with our services and room environment during your stay. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to learn that you were pleased with our overall services during your stay. Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. We look forward to the pleasure of welcoming you back to the hotel for another pleasant stay in the near future. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are absolutely appreciated to learn that you were pleased with our staff services and room environment during your stay. Regarding the room facilities, guest who wishes to use the kitchen cloth may contact our Guest Service Team for the loaning, if available. On the other hand, please accept our utmost sincere apologies for the lapse in our service on the bedroom and the inconvenience this may have caused you. Please rest assured knowing that we have informed our team for improvement and attention. Once again, we appreciate your feedback and sincerely look forward to welcoming you back for another fabulous stay. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. Please accept our utmost sincere apologies for the lapse in our service and the inconvenience this may have caused you. Failures related to staff responsiveness, knowledge and customer services were of ultimate concern to us. Please rest assured knowing that your message has been taken very seriously and informed our team for improvement and attention. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Thank you again for your valuable feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to learn that you were satisfied with our services and room environment during your stay. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you so much for your wonderful review about us. We are great to know you had such a wonderful experience here with us, from guestroom environment to our hotel facility! Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you for your valuable feedback and look forward to the pleasure of welcoming you back and serving you again soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your experience and choosing Ascott Macau during your visit. We are delighted to have your high admiration in so many aspects, especially our room environment, facilities and hotel location. We are all very proud that we were able to contribute in making your trip enjoyable. Your compliments truly motivated us in continuing deliver the world-class service standard to our guests. Due to the size of the property with limited units supply, we will definitely study the feasibility of providing shuttle bus services against our business needs. Once again, we appreciate your feedback and sincerely look forward to welcoming you again soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to learn that you were satisfied with our overall services. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your compliment and we look forward to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. We are pleased to know that you are satisfied with our guestroom environment during your stay. On the other hand, please accept our sincere apologies for services shortfalls you have encountered during your stay. Please rest assured we have addressed your feedback with our team for improvement and attention. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are pleased to know that you are satisfied with our services and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you very much and we look forward to welcoming and serving you again soon. Thank you.

Dear Frank Panico, Thank you very much for taking the time to share your Ascott experience with us. We are pleased that your stay with us is thoroughly enjoyable and our services have lived up to your expectations. Thank you for your gracious comments and we look forward to seeing you again in the future. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your beautiful comments with us following your recent stay. We are absolutely appreciated to learn that you were pleased with the hotel room and services. Your compliments have been passed along to our team and we are proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging us to continue carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you very much and look forward to the pleasure of welcoming you back for another fabulous stay in the near future. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. Please accept our sincere apologies for service shortfalls in the guestroom you have encountered during your stay. Please rest assured we have addressed this issue with our team for attention and improvement. Thank you again for your feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share with us your feedback following your recent stay at Ascott Macau. We are delighted to learn your stay with us was enjoyable, and for sure we will keep on providing high-quality service to our guests in the future. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with overall services, and proud that we were able to contribute in making your trip wonderful in Macau. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with overall service, and proud that we were able to contribute in making your trip wonderful in Macau. Your feedback is truly encouraging for the entire team and we will continue to carry forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your recent stay at Ascott Macau. We are absolutely pleased to learn that you were satisfied with overall services, and proud that we were able to contribute in making your trip wonderful in Macau. Once again, thank you for your sharing and look forward to the pleasure of welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such favorable feedback on our room environment and services. Your compliments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you very much and we look forward to the pleasure of welcoming you back and serving you again soon. Thank you.

Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to learn that you were pleased with our staff services, room environment and hotel location. Your compliments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, we appreciate your feedback and we look forward to the pleasure of welcoming you back to the hotel for another pleasant stay in the near future. Thank you.

Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to learn that you were pleased with our overall services during your stay. Your comments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, we appreciate your feedback and sincerely look forward to welcoming you again soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to learn that you were satisfied with our overall services. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your compliment and we look forward to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your Ascott experience. We are pleased to learn that you were satisfied with our overall services and have a nice trip in Macau. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for taking the time to share and inspire. We look forward to the pleasure of welcoming you back to the hotel for another fabulous stay in the near future. Thank you.

Dear Ascott Guest, Thank you very much for staying with us and taking the time to share your review with us. We are glad to know that you appreciated our overall services during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Dear Ascott Guest, Thank you very much for your valuable review and staying with us. Please accept our utmost sincere apologies for any shortfalls in our guestroom during your stay. To enhance guests’ stay experience, we provide different hard pillows including buckwheat pillow and foam pillow if needed, if available. You may contact our Guest Service Team for your request during your stay. As all the food and beverage venues, including the breakfast restaurant, are separately operated by individual 3rd party owner/operator. Ascott does not manage and/or operate these restaurants. Nonetheless, we would definitely share all the gathered guest's comments and feedback with the individual outlet manager for their review and attention. Once again, thank you for your valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Dear Ascott Guest, Thank you very much for your valuable review and staying with us. We are pleased to know that you have liked our hotel location during you stay. On the other hand, please accept our sincere apologies for services shortfalls regarding the smell. Please note that your feedback has been well noted and passed along to our concern department for serious improvements. Once again, thank you for receiving such valuable feedback and we sincerely hope to have another chance to welcome you again for next Ascott experience. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share your stay experience at the property. Please accept our utmost sincere apologies for the lapse in our service and the inconvenience this may have caused you. Failures related to staff responsiveness, knowledge and customer and room facilities were of ultimate concern to us. Please rest assured knowing that your message has been taken very seriously and informed our team for improvement and enhance the staff training. We hope that future guests (which, hopefully, includes you) will find at least the areas highlighted to be in better-improved condition as a result. Thank you again for your valuable feedback which gives us a chance to improve ourselves and hope to see you soon along with exceptional customer services. Thank you.

Dear Ascott Guest, Thank you for sharing your wonderful comments with us. We are delighted to receive such favorable feedback on our staff services, room environment and hotel location. Your compliments are highly appreciated, and we will continue to do our very best for the comfort and satisfaction of our guests. Once again, thank you very much and we look forward to the pleasure of welcoming you back and serving you again soon. Thank you.

Dear Ascott Guest, Thank you for taking the time to share your positive comments with us following your stay at Ascott Macau. We are pleased to learn that you were satisfied with our overall services. Your positive feedback is very helpful and encouraging for the entire team and we will continue to do our very best in carrying forward our service principles for the comfort and satisfaction of our guests. Once again, thank you for your compliment and we look forward to welcoming you back soon. Thank you.

Dear Ascott Guest, Thank you very much for taking the time to share with us your feedback following your recent stay at Ascott Macau. We are delighted to learn your stay with us was good and you have liked our overall services. Thank you very much for your satisfaction again and we look forward to welcoming you back soon. Thank you.