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"Fantastic hotel and good service and nice breakfast buffet"

"Hi , overall good experience , very close to all areas and start point of umrah entrance. I would like to point out limited Asian breakfast options given the fact that majority of the customers are from this continent. I would suggest paratha, arabic egg paratha , and asain style curry. If it is done jn medina hotels than it can be done in here as well where there is more physical exertion and a hearty breakfast would keep the day going without the need of frequent snacking. Secondly staff does not smile , in our deen its also Sadqa, why dont they smile when they greet new guests. Overall would again jn same hotel its well kept and clean place. 👌 "

"المشكله الوحيده التي تقابلنا ان الاتوبيس دائما موجود امام الفندق لفترات طويله"

"The location is perfect. A five minute walk from the Haram. We really enjoyed our stay. Room service was great. Made a change from the fast food everywhere else. Really enjoyed our stay here and would highly recommend this hotel. "

"Na"

"The location of the hotel is Excellent. The rooms and hotel is very outdated. I don't how this is being passed through as a 4 star hotel, unbelievable. The supervisor at the hotel reception is so rude and impolite he clearly needs to be trained again to do his job. A real attitude problem. The other staff at the hotel were good. It just clearly goes to show that one member of the team can drag the reputauion of the business to 0 stars. "

"Great for family "