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"The Alana is a new Hotel, very clean and functional. Small pool (only for kids) can't swim. The breakfast doesn't suit for western guests (only scramble eggs, no sausages, no salamis). As a western guest I m not familiar with "traditional" indonesian foods and those 4-5 types of food. Fruit and sweets choice is very poor, even I can say "it's nothing", need to be highly improved!!! I wasn't delighted much with reception and breakfast personal. There acting more like robots and not as persons, I...

"일단 호텔 시설이 고급스러워요. 직원들 서비스도 좋고 주변 환경도 쾌적해요."

"Nice"

"The bathroom is not clean. Molds in the shower. Aged room. "

"Great place to stay close to good dining "

"Tout était bien, sauf la piscine qui était glaciale. "

"Smoky odor on non smoking room. Room was nothing like the picture on the website. Old carpet with stain wall "

"The staffs were amazingly polite. I booked room only without the breakfast but they gave me free breakfast anyway. The room was average, cracked wall here and there. A little mold in the bathroom I think it's a common thing in tropical countries. We stayed there for 9 days, they never changed the bed sheets or replaced the coffee cups with the clean ones unless we put the spoons inside the cups. But overall, it was an excellent stay."