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"Very strategically located in a prime location within the City of Kisumu, the hotel is convenient in terms of proximity to banks, shopping malls, airport, coaches, hospitals and key Government and corporate installations. Very ideal for both corporate and leisure travelers. The Team at Sarova Imperial are quire professional, first great impression has to be Godwill and the exceptional Mercy at the Hotel's Main Reception and the Waiting Team at Florence Restaurant were absolutely amazing! The Hotel boasts of a number of fully appointed conference rooms ideal for various sizes. The hotel rooms are quite spacious, clean and comfortable, the AC could be increased slightly 22 is still quite warm for the humid environment and occasionally gets uncomfortable. Overall, very highly rated at 9/10 on attention to detail, excellent food quality and dining variety, kudos to the chefs!!! and very welcoming and professional staff. Would be great to add at least water for half board meal plan. Thanks for being my go to choice whenever I am in Kisumu. Machiegni!"

"Horrible. When you put in order for food, it took 1 1/2 - 2 hours to get it. No hot water the last day. And wifi was spotty at best. Television didn't work properly the entire time. I will never be booking this place ever again. "

"We arrived from the UK without knowing what to expect. Honestly the hotel staff went above and beyond for everything. Our driver Ben was incredible and had ample knowledge of the area and it’s surroundings. Thanks all "

"Receception was very decent. "

"I like everything there."

"OK"

"The Victoria Comfort Inn is located within walking distance of Obunga and about a 10 min ride to downtown Kisumu. It has a nice conference area which is pleasant for local businss. The staff is superb! We had excellent service both at check in and during all of our meal service (which we ate there every night). It has an expansive menu and even has a small gym. Though the hotel is humble in structure, it's well kept and clean. Great value for the money!"

"They were very helpful, from the greeter at arrival, to the receptionist and the restaurant was great."

"Friendly staff. Value for the money., a free upgrade Meals price were reasonable "