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"Check-in was speedy and efficient when we asked about transport to the airport very early the next morning. The car was available straight away at 3.50 am and the journey took just 5 mins at a cost of 590 rupees ( approx £5) . We thought that much easier than arranging a taxi at that time in the morning. The man who delivered our luggage to the room was very helpful and the room was totally satisfactory with a good shower and bathroom. The bed and linens were very comfy. In room dining was very good and the pizza was delivered in about 30mins. The person who delivered the food was very nice and would not accept a tip which I thought was exceptional.My only criticism was that I could not hear very well when I used the phone for in-room dining, I had to keep asking them to speak up."

"Lovely stay,spotless room,polite and helpful staff,awesome food.Special thanks to Stanzin and Gracil for their hospitality and service in Lapis restaurant."

"great breakfast buffet, clean rooms, staff was very helpful"

"Fabulous stay"

"Very nice and very good very clean"

"Breakfast menu was fine but the staff seems to be lazy or really not interested in their job. Had to call the server to get tea and omelette or extra silverware or bottled water. The front desk person for breakfast was missing so I just picked a table and sat. "

"Good"

"The only reason I give this hotel a good rating over excellent is because I just stayed at the Four Seasons Bengaluru and the staff go out of their way to please you and make your stay phenomenal. When we checked into the Ritz we were on our way to the elevator when we realized we only had one key card. We asked the lady who checked us in and she told us to come back tomorrow. This should have been done immediately. The staff at the breakfast resto were great and helpful. Location is fantastic but I would likely go back to the Four Seasons before the Ritz. The service at the Four Seasons is top notch from start to finish. "

"good"