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"The bartenders take forever even when given large tips. Many of them ignore you and just talk to each other."

"Clean rooms they came in daily multiple times a day property was always spotless including the sand on the beach which was being regularly cleaned. Everything about this property was great the food, spa, and staff. 10/10"

"The staffs are so nice, the food is really good"

"As my first solo trip, it was the best decision to visit St Lucia Coconut Bay Beach Spa with its charm, beauty, hospitality/welcoming and helpful staff, organized programs and all. I highly can recommend to all. Relaxation guaranteed no matter to the known seaweed present at the shore. Great experience!"

"excellent hospitality, very clean place and very friendly staff The food is very good. Just a beautiful place to escape from everything. "

"This property was pretty disappointing from start to finish. This trip was our honeymoon so it was important that it was extra special. It was a huge disappointment. The magic of photo editing was what drew us to the property originally. Also, the fact that it was a Hyatt property gave me some confidence. There was nothing good about it from the beginning the entrance, lobby, nothing was welcoming. They put us in a room that didn’t have air-conditioning working, and the coffee table was broken plus, it looked really rundown. We asked for a different room, but had to spend the night in the original room before they moved us, the second room was a much better room with a better view, but we had to walk up 100 stairs to get to it. We’re in good shape, but that gets a little old when you’re carrying all of your stuff the restaurants were mediocre at best with the exception of the steak restaurant which we went to four times during the week we were there because it was excellent and had a great staff. We rented a boat four separate times just so we could go other places so we could get away from the property. I wish I could say our honeymoon with magical we tried to make the most of it, but I feel like we need to do over after this trip. "

"The property is beautiful but the rooms need to be cleaned properly and better maintained. The Spa was amazing. The food was okay."

"Our room and view were excellent! Had a nice selection of restaurants. "

"Amazing nice staff"