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"My 1st night there was terrible. I came in late--around 11:00 pm, and before I got there, I called them, but nobody would pick up. After I arrived, I was shown my room and it looked very different (and worse) from the pictures. There were a number of things that put me off, including: - The dbedside table was too narrow/small to place anything other than perhaps a wallet - There was very little hot water; and the water pressure was quite low - There was no towel rack, so it's not clear where to hang the towels - The sofa in the living room area (I got a "premium" room) was dirty, with stains and marks on it - The outdoor restroom space was quite dirty and uninviting. Despite all this, I am giving the place a 4-star because of the staff, who went out of their way to address these issues, including moving me to a better room. Not just the front-desk and reception staff, but everyone (including the restaurant staff) are super friendly and helpful. I am staying there again this coming weekend and will update this review at that point. "

"Everything stood out, especially the staff who were all great. "

"We had a wonderful experience at this property. The service was exceptional, right from check-in until check-out and the warmth shown by everyone truly made us feel at home. A special thanks to Samson at the front desk for taking care of every detail and to the owner, Anand, whose kindness and efforts made our stay truly memorable. We’re also very grateful for the thoughtful gesture of allowing us a late check-out due to the bad weather. It’s small touches like these that make all the difference."