6/10 Okay
Analyn
19 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Water in the bathroom was a nightmare. No hot water. There’s some lukewarm water at best and there’s a couple of times we had some warmer water in the shower but the pressure was too weak. Water in the rain shower was a trickle. It was so annoying when you’re trying to rinse off. I ended up squatting at the faucet water. We called for these to be addressed, 3 times the maintenance came and didn’t really helped the situation so we were moved 2 times. We appreciate the room upgrade but it didn’t really made our stay as comfortable cause we’re sponge bathing the whole time. Hot water shower should be basic feature in any hotel. Gym was so-so.
Pros: Staff were all awesome, WiFi is ok but spotty. Bed was awesome very comfortable. Walking distance to Westgate where you can find great restaurants in this area. Like Cafe Breton, Alba, Wildflour and melo’s. There’s also a supermarket nearby.
But I wouldn’t recommend this hotel in the area. Due to the issue with the water. Manila is hot and humid so we take a shower 2-3 times a day. And it’s not fun not been able to do that as often as we would love to cause of the water pressure and the cold water. We stayed in Crimson Hotel prior to this and we had better experience there with the same price point.
Analyn
Stayed 14 nights in May 2024