Standard Room | Desk, free WiFi

Reviews of Citystate Hotel Palanca

3 out of 5
Citystate Hotel Palanca
100 C. Palanca st. Quiapo, Manila

Reviews

7.8

Good

Rating 10 - Excellent. 1 out of 6 reviews" "
Rating 8 - Good. 4 out of 6 reviews" "
Rating 6 - Okay. 0 out of 6 reviews" "
Rating 4 - Poor. 1 out of 6 reviews" "
Rating 2 - Terrible. 0 out of 6 reviews" "

6.0/10

Cleanliness

6.0/10

Staff & service

6.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Anna Liza

Good service especially the staff Thank you so much
Stayed 1 night in Jan 2024

8/10 Good

Joey

Travelled with family
Liked: Staff & service
Near quiapo church and business center.
Stayed 2 nights in Jul 2022
Response from sheryl on 20 Jul 2022
Thank you very much

8/10 Good

Joel

Stayed 2 nights in Nov 2019

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlig lugt!
Hotellet ligger i et meget stinkende område nær china town, hvilket var grunden til at vi valgte det. Hvis ikke man har ærinde så synes jeg man skal vælge et andet hotel.
Stayed 1 night in Mar 2019
Response from Sheryl on 14 May 2019
I'm sorry you were unhappy. Our location like any other area have pros and cons. Rest assured that we keep cleanliness in and outside our hotel but we cannot control the smell outside due to nearby public market and other businesses around as well. Thank you for your feedback.

8/10 Good

Mie, Osaka, Japan

Disliked: Staff & service
The hotel clerks looked amateur. They didn't know the transportation around the hotel. They did keep my passport into the hotel front and they didn't return it till I strongly asked them to return it from my room through the internal phone. But the location is very good. I'll use the hotel again with a caution.
Stayed 1 night in Oct 2018