"All staff were very helpful, friendly, kind and polite including Thomson, the night duty dog and Panther, the day guard dog. Jaja at the front desk is excellent.
The room is very spacious and has everything we need. They provide drinking water every day."
"All staff were very helpful, friendly, kind and polite including Thomson, the night duty dog and Panther, the day guard dog. Jaja at the front desk is excellent.
The room is very spacious and has everything we need. They provide drinking water every day."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
We had a pleasant stay at Grand West. The hotel and its amenities are of a high standard. The room and communal areas were clean and deserve a 5-star rating!
The staff were friendly and helpful.
We will definitely come back and stay longer on our next visit.
We had a pleasant stay at Grand West. The hotel and its amenities are of a high standard. The room and communal areas were clean and deserve a 5-star rating!
The staff were friendly and helpful.
We will definitely come back and stay longer on our next visit.
Liza
Reviewed October 24, 2026Reviewed October 24, 2026
The room was very clean and the housekeeping staff are excellent at what they do. The breakfast was very good and I didn’t feel rushed.
Aircon is very good throughout.
Overall another very good stay and the hotel accommodated in my pre arrival request.
Overall excellent value
The room was very clean and the housekeeping staff are excellent at what they do. The breakfast was very good and I didn’t feel rushed.
Aircon is very good throughout.
Overall another very good stay and the hotel accommodated in my pre arrival request.
Overall excellent value
Spacious, clean & quiet room, really nice! Great location, Intramuros & Rizal Park are within walking distance if you don’t mind a stroll, staff are really friendly & helpful, rooftop views are amazing
Spacious, clean & quiet room, really nice! Great location, Intramuros & Rizal Park are within walking distance if you don’t mind a stroll, staff are really friendly & helpful, rooftop views are amazing
Once again a great experience, reception staff excellent as with the restaurant staff so friendly, helpful and proactive Do not lose that Bayleaf your staff are your strongest asset. Keep it up . House keeping dept very helpful
Once again a great experience, reception staff excellent as with the restaurant staff so friendly, helpful and proactive Do not lose that Bayleaf your staff are your strongest asset. Keep it up . House keeping dept very helpful
Ken
Reviewed September 21, 2016Reviewed September 21, 2016