Outdoor pool, open 7 AM to 10 PM, pool loungers

Reviews of Suites de Marina Manila

Suites de Marina Manila
1588 M M. H. Del Pilar Street, Brgy 699 Zone 76, Malate, Manila

Reviews

8.0

Very good

Rating 10 - Excellent. 4 out of 9 reviews" "
Rating 8 - Good. 3 out of 9 reviews" "
Rating 6 - Okay. 1 out of 9 reviews" "
Rating 4 - Poor. 0 out of 9 reviews" "
Rating 2 - Terrible. 1 out of 9 reviews" "

8.4/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

7.6/10

Property conditions & facilities

Reviews

10/10 Excellent

sam, NEWCASTLE

Liked: Cleanliness, property conditions & facilities
Best location to stay.
Stayed 9 nights in Dec 2023

2/10 Terrible

Owen, Dallas

Read the fine print: limited housekeeping = no clean towels no cleaning the entire week you stay at this place. Not bad if they had a vacuum or washer or dryer but those aren’t in these type units. Make arrangements to pay 700-1000p for a maid. Which I would have but the manager failed to respond to SMS or Emails to help.
Stayed 4 nights in May 2022
Response from Joan on 29 May 2022
Dear Mr. Peterson, First of all we are very sorry for your terrible experience with us and we are very sorry as well that your expectations are above the roof. Sir, I hope you read the descriptions and policies of our place before you booked. WE ARE JUST A CONDOMINIUM UNIT. WE ARE NOT A HOTEL THAT CATERS EVERYDAY HOUSE KEEPING. We have provided you towels beforehand contrary to what you are claiming that we did not. We clearly emphasize that we only do cleaning every 7th day so therefore, changing of sheets and towels are provided on these days. Please remember that you only booked for 4 NIGHTS. Mr. Peterson, sir, this is not America and we are not even a 3 star hotels. We are just a comfortable condo units that prices are resonable. So you get what you have paid for. You should stay in a five star hotels so you will be satisfied. Sir you forgot to mention in your review that your group exceeded the number of persons allowed in the unit because of pandemic. That the other units are complaining about the noise your company created. You violated our rules but we are still lenient to you. So I hope Mr. Peterson, before you make a biased reviews, kindly checked first if that is fair for us too. Thank you.

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort
Stayed 7 nights in Mar 2022
Response from Joan on 25 Mar 2022
Thank you for staying with us. We are glad that you are very much satisfied with your stay. We hope to see you again soon.

8/10 Good

doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Great stay.. great place.. great service
Stayed 2 nights in Apr 2019

10/10 Excellent

doug

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
I really enjoyed my stay, and was very pleased with the apartment and also the service. Check in was a breeze...even though the front desk had to call the service person from another location it took less than five min. for her to get there. The apartment was very nice with great decor in all rooms. There also was a great view of the city from the living room. There was also small things that made the stay great as well..like soaps, shave kit, tooth brush....to me its the thought that counts. The only con is that the building next door is under construcion (didnt hear much noise), and there is a scaffold that blocks the condos name and address...so my driver had to driver around the block three times before we found it. Would I stay there again ? Yes !!
Stayed 2 nights in Feb 2019
Response from Jessica on 20 Feb 2019
Hi Sir, good day! Thank you for your nice feedback and review. We are very much pleased and happy that you had a great and enjoyed your stay in our place and for keeping the unit clean and tidy. Looking forward for your stay again. God bless!

8/10 Good

??

Travelled with partner
Liked: Cleanliness, property conditions & facilities
部屋は広くてきれい 場所は良い!引いてゆえば、お風呂のお湯がぬるい‼️奥の手キッチンでお湯をわかかして4.5回入れました、日本人にはぬるすぎる
Stayed 5 nights in Jan 2023

6/10 Okay

Verified traveller

Disliked: Staff & service, amenities
ホテルではなくコンドのレンタルルームでした。施設の名前が「マリーナ」なので見つからなかった。施設や部屋は問題ないですがレンタルルームなので滞在中のルームクリーニングやタオルの交換等は一切ありません。ホテル的なサービスは一切ないので2日以上ですとホテルの方が良いと思いました。なのに掃除費として500ペソ取られましたがエクスペディアのサイトではその様な説明は無かったと思います。
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness
Stayed 2 nights in Jun 2019