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"Friendly with a lovely cafe/bar."

"Staff- Davey Justice is great at the front desk"

"We used our points to stay the long weekend here with the kids while it was 10degrees out. The pool area was perfect for our 8-3 year olds. Some areas show sign of age, but everything is functional and they were always staffed and happy to take care of everything. The breakfast was great - lots of options and the ladies were on it and so nice. The pool area was perfect and they were great at keeping tools up. The arcade was more than I expected for a small hotel, but when it gets busy just wait for it to clear out. The traffic comes in waves. The pool is open at 8a-10pm and it made it very convenient for whatever we needed to go do and come back and wear the kids out. When we first checked in we had a leak start in the bathroom (the room was older) and they immediately got us a newer room and took care of us (before I could pack my stuff up). The Dutchman next door is big and a little pricey. Kids and I loved the Buckeye Diner next door more. There is a Dunkin in the parking lot and a small drive to lots of things in Mansfield for kids. We prefer this over Great Wolf Lodge while the kids are smaller and it fits our budget nicely."

"Clean rooms, the staff texted and check on us everyday. The room was spacious, a good price and the bed was so so so comfortable. "

"Everything about Berlin Grande was perfect!!!"

"The room was so cozy and clean and the staff was amazing. It was a great experience. "

"All perfect! "

"Clean room and great staff"

"Room was clean. Staff was very helpful. Big variety at breakfast."