Search Hotels in Mar-a-Lago, Santa Rosa Beach

"Yes"

"So, checking in and night one were hectic and chaotic. I get it's busy and spring break, but it is still very frustrating to have to deal with such issues. Trying to order pizza after a 15+ hour drive and having it not show up for over 2 hours when the time quoted was around a half hour. That's crazy—then to be lied to and say, "Oh, I tried this number on my cell" over and over, and I'm like, "What?" No, you didn't. Not one call was made until I gave y'all plenty of grace, and I called asking where the pizza was after such a long wait. Then to say they were knocking at the door for over 20 minutes, and that too never happened. Come to find out, after the poor girl brought up the pizza, it had the wrong room number on it! So I had received the incorrect pizza order and cold pizza at that. The front desk staff said they'd let them know, and I said I wanted a refund for it. She said ok. Still haven't received it. They said they would make sure it was credited, and I was like, "I didn't order room service." I paid for it with my card? So then they said, "Ok, also I added a hotel credit to your account." I said, "Ok, thanks!" So, assuming I have this credit and I have to go downstairs and they charge it to my room, but I was still billed for the charge at Jelly's, on my birthday I got stuck in the middle of the elevator the entire time; it wouldn't go to the 14th floor. The maintenance guy was very nice and rode it with us and said, "Yes, I keep having to reprogram it. "

"Bar and bartender were excellent . Office staff were very nice. Rooms were spacious but not very clean. "

"The hotel is in a very great location. The staff is very nice and accommodating"

"My family and i"

"nice property, quiet and not too busy, clean and super nice staff"

"Breakfast and bar offer a very decent food (Not extraordinary) but you can definitely have a good meal. Several other options close by anyway!!!"

"The best thing is we had our room directly on the beach to walk onto. The property just needs some basic upkeep."

"We are Panama City Beach locals and stayed for the week during spring break. We really enjoyed our stay and all of the things that were offered to us. My only complaint is the Wi-Fi would not reach the third floor and it was advertised. They did try to accommodate and offer us a room on the first floor so that we can reach the Wi-Fi signal, but we refused because we wanted the good view of the gulf other than that other than that, everything was perfect"