Le Riad Monceau

Properti bintang 5.0

Pilih tanggal untuk melihat harga

VIP Access

Ulasan

9,4 dari 10
Sempurna

Fasilitas populer

  • Kolam renang
  • Bathtub air panas
  • Termasuk sarapan
  • Spa
  • Wi-Fi Gratis
  • Restoran
Harga saat ini Rp2.724.651
total Rp3.145.601
termasuk pajak & biaya lainnya
9 Mar - 10 Mar

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  • Hemat 15% atau lebih saat memilih properti VIP Access jika Anda mencapai level Silver atau lebih tinggi
  • Nikmati kualitas terbaik dan layanan istimewa
  • Dapatkan fasilitas menginap di properti tertentu, ditambah upgrade kamar gratis, check-in lebih awal, dan check-out lebih akhir bila tersedia

Opsi kamar

Filter tersedia untuk kamar
Menampilkan 5 dari 5 kamar

Suite Bulan Madu, hot tub

Unggulan

Ruang duduk terpisah
Dekorasi berbeda tiap kamar
Bak spa pribadi indoor
AC
TV
Kamar tidur terpisah
Seprai kualitas premium
Jubah mandi
  • 45 meter persegi
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king

Kamar Double atau Twin Deluks, patio

10,0 dari 10
Sempurna
(1 ulasan)

Unggulan

Patio berperabot
Dekorasi berbeda tiap kamar
AC
TV
Kamar tidur terpisah
Seprai kualitas premium
Jubah mandi
Kamar mandi pribadi
  • 35 meter persegi
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king ATAU 2 twin

Kamar Double atau Twin Superior

9,8 dari 10
Sempurna
(7 ulasan)

Unggulan

Dekorasi berbeda tiap kamar
AC
TV
Kamar tidur terpisah
Seprai kualitas premium
Jubah mandi
Kamar mandi pribadi
Pengering rambut
  • 25 meter persegi
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king ATAU 2 twin

Kamar Double Standar

8,8 dari 10
Luar Biasa
(9 ulasan)

Unggulan

Dekorasi berbeda tiap kamar
AC
TV
Kamar tidur terpisah
Seprai kualitas premium
Jubah mandi
Kamar mandi pribadi
Pengering rambut
  • 20 meter persegi
  • 1 kamar tidur
  • Kapasitas 2
  • 1 queen

Kamar Double atau Twin Deluks, hot tub

9,4 dari 10
Sempurna
(3 ulasan)

Unggulan

Ruang duduk terpisah
Dekorasi berbeda tiap kamar
Perapian
Bak spa pribadi indoor
AC
TV
Kamar tidur terpisah
Seprai kualitas premium
  • 30 meter persegi
  • 1 kamar tidur
  • Kapasitas 2
  • 1 king ATAU 2 twin

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Tentang kawasan sekitar

Terletak di Marrakesh, Le Riad Monceau memiliki lokasi di kawasan bersejarah. Jelajahi landmark terkenal di kawasan ini, seperti Jemaa el-Fnaa dan Istana Bahia, atau nikmati budayanya dengan singgah di Museum Dar Si Said. Masjid Koutoubia dan Ben Youssef Madrasa adalah tempat-tempat lain yang juga sebaiknya tidak dilewatkan. Asah teknik ayunan golf Anda dengan pelatihan dan lapangan golf sekitar, atau nikmati aktivitas outdoor lainnya, seperti jalur hiking/sepeda di area ini. Kunjungi panduan perjalanan kami untuk Marrakesh
Lihat Riad lainnya di Marrakesh
Peta
7/8 Derb Chaabane-Riad Zitoun Lakdim, Marrakech, 40000

Yang ada di sekitar

  • Jemaa el-Fnaa
    Jemaa el-Fnaa
    3 mnt jalan kaki - 0.3 km
  • Souk di Medina
    Souk di Medina
    3 mnt jalan kaki - 0.3 km
  • Masjid Koutoubia
    Masjid Koutoubia
    7 mnt jalan kaki - 0.6 km
  • Istana Bahia
    Istana Bahia
    8 mnt jalan kaki - 0.7 km
  • Ben Youssef Madrasa
    Ben Youssef Madrasa
    10 mnt jalan kaki - 0.9 km

Berkeliling

  • Stasiun Pusat Marrakesh - 13 menit berkendara
  • Marrakesh (RAK-Menara) - 15 menit berkendara

Restoran

  • Grand Terrasse Du Cafe Glacier
    4 mnt jalan kaki
  • Café de France
    4 mnt jalan kaki
  • El Salama
    5 mnt jalan kaki
  • Le Salama Skybar
    6 mnt jalan kaki
  • Snack Toubkal
    3 mnt jalan kaki

Tentang properti ini

Le Riad Monceau

Riad mewah dekat Jemaa el-Fnaa
Tidak jauh dari Museum Dar Si Said dan Istana Bahia, Le Riad Monceau menyediakan sarapan prasmanan gratis, konser dan pertunjukan live, dan teras rooftop. Manjakan diri Anda dengan perawatan wajah, Body wrap, dan manikur dan pedikur di spa yang ada di properti. Di dua restoran di properti ini, nikmati makan siang, makan malam, santapan ringan, dan masakan Maroko. Akses Internet nirkabel gratis serta kedai kopi/kafe dan layanan penatu/dry cleaning tersedia untuk semua tamu.
Manfaat lainnya di riad ini termasuk:
  • Kolam renang outdoor
  • Antar-jemput bandara, check-out ekspres, dan brankas di resepsionis
  • Ruang pijat/perawatan, staf multibahasa, dan meja pemesanan tur/tiket
  • Layanan concierge dan penitipan koper
  • Ulasan tamu memberikan skor yang baik untuk the staf dan lokasi
Fitur kamar
Semua kamar tamu di Le Riad Monceau memberikan fasilitas seperti seprai premium dan AC, selain fasilitas seperti WiFi gratis dan brankas.
Fasilitas ekstra termasuk:
  • Kamar mandi dengan bathtub atau shower dan perlengkapan mandi gratis
  • Televisi dengan TV satelit
  • Ketel listrik, setiap hari, dan telepon

Properti serupa

Fasilitas properti

Internet

  • Tersedia di semua kamar: Wi-Fi gratis
  • Tersedia di beberapa area publik: Wi-Fi gratis

Tempat parkir dan transportasi

  • Tersedia parkir di luar properti (EUR 5 per hari)
  • Antar jemput bandara 24 jam pulang pergi atas permintaan dengan biaya tambahan

Makanan dan minuman

  • Sarapan gratis prasmanan tersedia pukul setiap hari 08.00 hingga 10.30
  • 1 bar/lounge
  • 1 kedai kopi/kafe
  • 2 restoran
  • Tempat makan pribadi/pasangan

Restoran di properti

  • La Pergola
  • Le Bistro Arabe

Aktivitas menarik

  • 1 bathtub air panas
  • 1 kolam renang outdoor
  • Konser/pertunjukan live
  • Piano
  • Ruang uap
  • Spa layanan lengkap

Cocok untuk keluarga

  • 1 kolam renang outdoor
  • Fasilitas laundry

Kenyamanan

  • Brankas di resepsionis
  • Buku Panduan
  • Fasilitas laundry
  • Penitipan koper
  • Resepsionis dengan jam terbatas

Layanan tamu

  • Bantuan tur dan tiket
  • Layanan concierge
  • Layanan laundry/dry cleaning
  • Paket tunangan/pernikahan
  • Pembersihan kamar (setiap hari)
  • Staf multibahasa

Outdoor

  • Teras atap

Spa layanan lengkap

  • Body scrub
  • Body wrap
  • Facial
  • Manikur/pedikur
  • Pemandian Turki
  • Pijat di kamar
  • Ruang perawatan spa

Aksesibilitas

  • Tidak ada lift

Lainnya

  • 2 lantai
  • Ruang merokok khusus

Fasilitas kamar

Kamar tidur

  • Tempat tidur premium

Kamar mandi

  • Bathtub atau shower
  • Handuk disediakan
  • Jubah mandi
  • Kamar mandi pribadi
  • Pengering rambut
  • Perlengkapan mandi gratis
  • Sandal

Hiburan

  • TV dengan saluran satelit

Makanan dan minuman

  • Air minum kemasan gratis
  • Ketel listrik
  • Layanan kamar terbatas
  • Layanan sampanye
  • Mesin pembuat kopi/teh
  • Minibar

Lainnya

  • AC
  • Brankas
  • Dekorasi khusus
  • Telepon

Kebijakan

Check-in

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja
Check-in lebih awal tergantung ketersediaan
Tersedia check-in tanpa sentuh

Check-out

Check-out sebelum tengah hari
Tersedia check-out tanpa sentuh
Check-out lebih akhir tergantung ketersediaan
Tersedia check-out ekspres

Petunjuk check-in khusus

Properti ini menawarkan transportasi dari bandara (dapat dikenakan biaya tambahan); tamu harus menghubungi properti dengan detail kedatangan sebelum perjalanan, melalui informasi kontak pada konfirmasi pemesanan.
Resepsionis buka setiap hari pada pukul 08.30 - 23.30
Resepsionis hanya beroperasi dalam waktu terbatas
Informasi yang diberikan oleh properti mungkin diterjemahkan menggunakan sistem terjemahan otomatis

Metode akses

Resepsionis tersedia pada jam-jam tertentu

Hewan peliharaan

Hewan peliharaan atau hewan pemandu tidak diperkenankan masuk

Anak dan tempat tidur tambahan

Anak-anak diperbolehkan
Tempat tidur lipat/tambahan tersedia dengan biaya EUR 50.0 per malam
Boks bayi (tempat tidur bayi) tidak tersedia

Jenis pembayaran properti

Informasi penting

Biaya

Anda akan diminta untuk membayar biaya berikut di properti. Biaya tersebut mungkin termasuk pajak yang berlaku:

  • Pajak yang dikenakan oleh pemerintah kota: EUR 3.79 per orang, per malam. Pajak ini tidak berlaku bagi anak berusia di bawah 12 tahun tahun.

Kami telah memasukkan semua biaya yang diberikan properti ke kami.

Fasilitas ekstra opsional

  • Biaya antar jemput bandara: EUR 25 per kendaraan (pulang pergi)
  • Biaya parkir di sekitar: EUR 5 per hari (berjarak sekitar 656 km)
  • Biaya kasur lipat: EUR 50.0 per malam

Daftar di atas mungkin tidak lengkap. Biaya dan deposit mungkin belum mencakup pajak dan dapat berubah tanpa pemberitahuan sebelumnya.

Anda harus tahu

Biaya penambahan orang dapat berlaku dan berbeda-beda menurut kebijakan properti
Tanda pengenal berfoto yang dikeluarkan oleh pemerintah dan kartu kredit, kartu debit, atau deposit uang tunai diperlukan saat check-in untuk biaya tidak terduga
Pemenuhan permintaan khusus bergantung pada ketersediaan sewaktu check-in dan mungkin menimbulkan biaya tambahan; permintaan khusus tidak dapat dijamin
Properti ini menerima kartu kredit, kartu debit, dan uang tunai
Fitur keamanan di properti ini mencakup alat pemadam api, pendeteksi asap, P3K, dan tralis jendela

Perlu diketahui

Properti ini tidak memiliki lift
Hewan peliharaan, termasuk hewan pemandu, tidak diizinkan di properti ini

Properti ini juga dikenal dengan nama

Le Monceau Marrakech
Le Riad Monceau
Le Riad Monceau Marrakech
Riad Monceau
Le Riad Monceau Hotel Marrakech
Riad Monceau Marrakech
Riad Monceau Marrakech
Riad Monceau
Monceau Marrakech
Riad Le Riad Monceau Marrakech
Marrakech Le Riad Monceau Riad
Riad Le Riad Monceau
Le Riad Monceau Marrakech
Monceau
Le Riad Monceau Riad
Le Riad Monceau Marrakech
Le Riad Monceau Riad Marrakech

Pertanyaan umum

Apakah Le Riad Monceau memiliki kolam renang?

Ya, properti ini dilengkapi kolam renang outdoor.

Berapa biaya menginap di Le Riad Monceau?

Mulai 5 Mar 2026, harga yang ditemukan untuk 1 malam menginap untuk 2 orang dewasa di Le Riad Monceau pada 9 Mar 2026 mulai dari 2724651.0, belum termasuk pajak dan biaya lainnya. Harga ini berdasarkan harga per malam terendah yang ditemukan dalam 24 jam terakhir untuk masa menginap dalam 30 hari ke depan. Harga dapat berubah sewaktu-waktu. Pilih tanggal untuk harga yang lebih akurat.

Apakah Le Riad Monceau ramah hewan peliharaan?

Tidak, hewan peliharaan tidak diperkenankan masuk di properti ini.

Pukul berapa check-in di Le Riad Monceau?

Check-in mulai pukul: 14.00; Batas waktu check-in pukul: kapan saja.

Pukul berapa check-out di Le Riad Monceau?

Check-out pada pukul tengah hari.

Apakah Le Riad Monceau menyediakan antar-jemput bandara?

Ya, tersedia antar-jemput bandara yang beroperasi (tersedia atas permintaan).Dikenakan biaya EUR 25 per kendaraan.

Di mana lokasi Le Riad Monceau?

Terletak di Medina, riad mewah ini berjarak hanya 10 menit jalan kaki dari Jemaa el-Fnaa, Museum Dar Si Said, dan Istana Bahia. Masjid Koutoubia dan Ben Youssef Madrasa juga hanya 15 menit.

Ulasan

Ulasan Le Riad Monceau

9,4

Sempurna

9,4

Kebersihan

9,2

Lokasi

9,6

Staf & layanan

9,2

Kondisi & fasilitas properti
Penilaian 10 - Sangat Bagus. 576 dari 763 ulasan
Penilaian 8 - Bagus. 126 dari 763 ulasan
Penilaian 6 - Cukup Baik. 26 dari 763 ulasan
Penilaian 4 - Buruk. 19 dari 763 ulasan
Penilaian 2 - Sangat Buruk. 16 dari 763 ulasan

Ulasan

6/10 Cukup Baik

Sudarshana

Bepergian bersama keluarga
Disukai: Kebersihan, kondisi & fasilitas properti
The hotel is excellent, very friendly staff, and super clean. However, if you're planning to book your stay here, you need to be aware of the below so you're not surprised: There is a live jazz band that performs every night from 8pm to 11 pm. Our room was right next to the band area. And there were tables right outside our room. So we had to navigate past other diners to get to our room. Similarly, we had another room on the 1st floor, also overlooking the band area. You cannot tune out the music. And there was a table right outside our room that guests were seated at for dinner/music. We had to walk past other diners to get to either of our rooms. If you're looking for privacy, and quiet, you might want to be aware of what you're getting into and request a quieter area of the hotel.
The red mark is the band area.  The blue arrows were our rooms.  The yellow shows seating right outside the door.  The room names are Sultan and Caliph.
Menginap 2 malam pada bulan Februari 2026

10/10 Sangat Bagus

SURESHKUMAR, Basildon

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
From checking to check out was fantastic. Safiyaan the reception staff was very helpful and answered all our queries. He also went the all areas of median on the map and also gave the guide prices and what to lok for. The dinning roof staff were polite and served us well. The room size is good for 2 peoeple and had a hottub/jaccuzi area. Very nice to wind down. The palce is literally next to jamaa el fna .would visit this place agin.they even pavked our breakfast on our last day as we were starting early. Overall .nice place to stay with nuce staff all around.
Menginap 5 malam pada bulan Februari 2026

10/10 Sangat Bagus

Babatope

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Great stay. Pleasant and hospitable staff, clean and entertaining atmosphere. Perdect location. Would recommend to family and colleagues.
Menginap 1 malam pada bulan Februari 2026

10/10 Sangat Bagus

Ryan

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Staff is awesome. Location is great. Food was good
Menginap 3 malam pada bulan Februari 2026

10/10 Sangat Bagus

Lorenza

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Gentilezza ed attenzione da parte di tutto il personale rimarchevole. Servizi eccellenti Bravi!
Menginap 2 malam pada bulan Februari 2026

10/10 Sangat Bagus

Zachariah

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Amazing hotel and amazing staff , we enjoyed our stay very much .
Menginap 3 malam pada bulan Februari 2026

4/10 Buruk

Darius

Disukai: Kebersihan, kondisi & fasilitas properti
I did not realize that my room would be above a concert venue. There was live music which was great but I was not anticipating that when I made the decision to book. Then when I asked the gentleman who showed me my room, he told me that the room blocks sound and it will not be that bad. That was a lie. It was extremely loud and not an experience I would recommend.
Menginap 1 malam pada bulan Januari 2026

10/10 Sangat Bagus

Karman

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Amazing staff, great live jazz every night was definitely a highlight!
Menginap 2 malam pada bulan Januari 2026

10/10 Sangat Bagus

Alan

Bepergian bersama teman
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
A really lovely Riad just minutes from the main square. Very clean and well equipped room; nice bistro restaurant and roof top bar. Staff couldn't do enough to help
Menginap 3 malam pada bulan Januari 2026

10/10 Sangat Bagus

juan Esteban

Menginap 1 malam pada bulan Januari 2026

10/10 Sangat Bagus

mark, medford

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Great staff and location. Live jazz music in the interior patio was spectacular and the rooftop restaurant/bar is great.
Menginap 1 malam pada bulan Januari 2026

10/10 Sangat Bagus

Etienne

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Je recommande fortement cette hotel ! Nous avons été très bien acceuilli par la directrice de l'établissement . Le souper spectacle au bistro arabe etait le meilleur de notre séjour de 2 semaines au maroc . l'emplacement est parfait pour visiter Marrakech à pied . 10/10
Menginap 1 malam pada bulan Januari 2026

10/10 Sangat Bagus

Dheeraj, Oakton

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Not for people who like quiet as everyday from 8-11:30 they have a live band. But amazing service and perfect experience
Menginap 3 malam pada bulan Januari 2026

10/10 Sangat Bagus

Debbie

Traveler bisnis, Bepergian bersama keluarga
Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
One of the best hotel stays we had. Its steps away from the central market. We stayed in the Pacha Suite. With the Jazz club being below every night was a magical experience, it’s almost like a best kept secret. Not to mention the staff was more than friendly, I would 10/10 stay here again in coming to Marrakesh.
Menginap 4 malam pada bulan Januari 2026

10/10 Sangat Bagus

Nick

Bepergian bersama keluarga
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Staff were really helpful, friendly and efficient. Facilities great; super jazz group played in the evening. Altogether a great place to stay. Note: Not accessible by taxi or car. 5 minutes walk through medina to nearest place where vehicles are available, but staff will help with luggage.
Menginap 5 malam pada bulan Desember 2025

10/10 Sangat Bagus

Moufta

Disukai: Kebersihan
Tres bien
Menginap 1 malam pada bulan Desember 2025

2/10 Sangat Buruk

ROCHDI

Bepergian bersama keluarga
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
The staff is incredibly helpful and goes above and beyond to assist guests. However, the plan e room is quite disappointing. It’s dingy and dirty, and the bed is extremely hard. The bed sheets and linens also need a wash. The pictures on Expedia were very appealing and made the place look inviting. In reality, the place is a rundown establishment in the heart of the old Medina. There’s no onsite parking, and guests are responsible for finding their own parking. I would not recommend it al all.
Menginap 2 malam pada bulan Desember 2025

10/10 Sangat Bagus

keith

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Such a lovely personable hotel , nothing was too much - staff so attentive and knowledgeable
Menginap 3 malam pada bulan Desember 2025

10/10 Sangat Bagus

Mark, Sharpsburg

Bepergian bersama teman
Disukai: Kebersihan
I’m so glad I stayed at this wonderful hotel. It’s location is perfect for exploring the souks and Jamma al Fnaa square. The amenities and staff couldn’t be any better. The Riad (a house transformed into a hotel) has a wonderful vibe about it. It has old world charm with modern amenities. There is nightly live music from 8pm until 11pm. I loved the Jazz and Latin nights. The rooftop restaurant “The Pergola” was excellent. The tagine and backshish kebabs were some of my favorite dishes. The Casablanca beer was cold and had a clean crisp taste. The staff were phenomenal. Personable, efficient and very helpful. They felt more like friends than employees. They all spoke English but French and Arabic as well. From my first experience with Soufian at the front desk to the cooks and wait staff and even the staff cleaning the rooms, they all went above and beyond to make it feel like home away from home. I can’t wait to return! I can’t imagine staying anywhere else in Marrakech!
Menginap 3 malam pada bulan Desember 2025

10/10 Sangat Bagus

Igor

A beautiful property in the heart of Medina. The staff was attentive and service excellent. They really pay attention to detail. Cheyma the front office manager is there for all your needs. Fetine , Sufian , Amal and the the Breakfast team , really have no words to describe how nice everyone was. You really feel you are being taken care of. I gave 3 stars to Breakfast because it was quite limited and after 3days you really get tired of eating the same things . The place is trendy with live music every night. I definitely would stay here again.
Menginap 6 malam pada bulan November 2025

10/10 Sangat Bagus

Claire

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
From booking to checking out I have never received better service. The Riad is an absolutely stunning hidden gem. Deep inside the busy bustling mind blowing medina is this beautiful hidden oasis of calm luxury. The room I had was incredible, it was tucked away in a little corner of the riad with its own private patio , and a spa pool within the room itself. Every single member of staff I had contact with was polite and friendly and always happy to help and always with a smile. I will most definitely be back and will be recommending this wonderful place to anyone that will listen. The food was amazing , the jazz brilliant and the cocktails perfect. I was travelling solo and felt perfectly safe and welcomed.
Menginap 3 malam pada bulan Desember 2025

2/10 Sangat Buruk

Korchaguin

Bepergian bersama teman
Tidak Disukai: Staf & layanan, fasilitas, kondisi & fasilitas properti
Our experience at this property was extremely disappointing and far from what was advertised. We booked through Expedia, where the hotel is listed as a 5-star establishment. In reality, it is a “high-end” riad at best and does not meet 5-star standards in any meaningful way. We reserved a Superior Double Room, and upon arrival we were given the Sultan Room, which was shockingly located inside the hotel’s restaurant. From our window, we could literally reach two dining tables, and throughout the evening the restaurant played loud live music until 11 PM. Our room door was no more than 30 feet from the band. There was absolutely no privacy, and we could not open our windows at any time because guests were seated directly in front of them. We raised these issues multiple times, but we were told that no other rooms were available. We had booked four nights but the conditions were unacceptable, so we left after the first night. Despite this, the hotel still charged us for all four nights, and so far Expedia has done nothing to resolve the issue. We are also filing a complaint with the BBB, because Expedia should not allow misleading properties to advertise on their platform without accountability. We will be disputing the charge with American Express as well. We are leaving one star only because zero stars is not an option. The only positive aspect of our stay was that the manager offered us a complimentary dinner and was helpful when we moved to another hotel.
Menginap 2 malam pada bulan November 2025

10/10 Sangat Bagus

yves

Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Mon deuxième séjour au Riad. Tout est parfait : accueil, gentillesse du personnel, services, décoration, emplacement… A recommander sans hésitation.
Menginap 3 malam pada bulan November 2025

10/10 Sangat Bagus

abdullah

Bepergian bersama teman
Disukai: Kebersihan, staf & layanan, fasilitas, kondisi & fasilitas properti
Personeel was top (behulpzaam, vriendelijk), locatie super goed (centraal gelegen), kamer was schoon ( ook schoongemaakt tijdens verblijf). In het kort super en zeker een aanrader
Menginap 3 malam pada bulan November 2025

2/10 Sangat Buruk

Korchaguin

Bepergian bersama teman
Tidak Disukai: Kebersihan, fasilitas, kondisi & fasilitas properti
Our experience at this property was extremely disappointing and far from what was advertised. We booked through Expedia, where the hotel is listed as a 5-star establishment. In reality, it is a “high-end” riad at best and does not meet 5-star standards in any meaningful way. We reserved a Superior Double Room, and upon arrival we were given the Sultan Room, which was shockingly located inside the hotel’s restaurant. From our window, we could literally reach two dining tables, and throughout the evening the restaurant played loud live music until 11 PM. Our room door was no more than 30 feet from the band. There was absolutely no privacy, and we could not open our windows at any time because guests were seated directly in front of them. We raised these issues multiple times, but we were told that no other rooms were available. We had booked four nights but the conditions were unacceptable, so we left after the first night. Despite this, the hotel still charged us for all four nights, and so far Expedia has done nothing to resolve the issue. We are also filing a complaint with the BBB, because Expedia should not allow misleading properties to advertise on their platform without accountability. We will be disputing the charge with American Express as well. We are leaving one star only because zero stars is not an option. The only positive aspect of our stay was that the manager offered us a complimentary dinner and was helpful when we moved to another hotel.
Menginap 2 malam pada bulan November 2025