Cottages in Marshall County

"Great hotel very clean "

"Great place!"

"Desk clerk was rude! It says there is a possibility of a deposit upon arrival if you live within 60 miles of the hotel on here. It didn't say how much the deposit would be (it does now because they updated it later) or that they wanted $250 IN CASH even though it says they don't accept cash! We live 45 minutes away but were staying there for our son's surgery the next morning. They didn't explain the deposit or try to calmly explain anything. The clerk was rude and told us "That's just the way it is and every hotel in Paducah does this". That was in fact, not true. We weren't going to stay somewhere with someone so rude, and we weren't staying somewhere that didn't clearly state the amount of said deposit or that he said they needed this deposit in cash when they aren't supposed to even take cash. Plus, the Comfort Inn looked completely run down and was in a sketchy area We ended up leaving, and going to the Holiday Inn (still in Paducah). They DID NOT charge a deposit at all. None! They said hotels used to charge the deposit to cover for damages from people coming to town, partying, making a huge mess/ breaking things and then leaving. If the clerk at the Comfort Inn would've explained this, it would have been a different situation. There was absolutely no reason for his attitude! We were happier paying for another hotel room instead of being there. The Holiday Inn was well worth it. I wish I could give them zero stars. Do NOT recommend! Save yourself, stay elsewhere!"

"Was very good for this location, compared to other options!"

"Wish we had more time to enjoy this place! Awesome. Staff is above and beyond. "

"I've stayed here many times over the past 10 year's it's become very run down but in fairness they are currently under construction so I hope it gets better "

"The food was great and the location was great. "

"Plenty of parking, nice, clean lobby, coffee/water available 24/7, spacious, clean rooms "

"We arrived late night after driving for 7 hours to learn that they had overbooked and given our room away. They didn't have another suite to replace it, so our 6'3" exchange student that was traveling with us had to sleep on a little cot that could only be placed right in front of the bathroom door. There was a reason I had booked a suite with a separated area for him to sleep in. After all that we didn't get to sleep until after 2am and then I was awoken at 6am by the guests above us. You could hear every single step they took. Needless to say all of this was frustrating, but the staff was nice and the room was clean. They definitely need to work on their system though, that allows for them to overbook and give away rooms that guests are planning on. "