Hotel Ramah Hewan Peliharaan di Marshalltown

"I was shocked by the potential stench of urine when I walked into my room. The room was filthy. Things were floating in the bathtub. Bathtub would not drain unless I held down the drain. Ceiling tiles had water damage and were sagging. Climate control system sounded like a helicopter. I saw several spiders in the room. I felt dirty staying there. The bed was very uncomfortable, noisy. I woke up with a sore upper back. Sleep in your car before choosing this place! It’s not worth it."

"The first room we had smelled like dog , we went a requested a different room, we were given another room much better, but that room the walls were so dusty we could have wrote in the dust."

"Couldn't keep up with coffee. Sunday morning a baseball team was eating breakfast so they pretty much took up the eating area. An hour later the hot items weren't hot/ lukewarm . Had to wait for coffee. NO ELAVATOR. Had to walk up 18 steps with your luggage plus no cart to put luggage on as we were on the second floor. Railings wobbly, not secure."

"Hot breakfast was adequate but not exceptional. Lobby was quite lovely and very comfortable. Did not use the hot tub or pool but other guests commented that they were pleased. Employees were very kind and helpful. An unpleasant surprise: 1 $25 "Upsell Early check in" After traveling from Bhm Alabama to Newton and arriving only 2 hours prior to check in time, this was an unpleasant surprise on our bill 2 Although not requiring any maid service, charged $4/day "service fees" These are cheesy...

"The shower was not hot, the shower pressure was a trickle, breakfast was bad enough that we found a restaurant the second day (out of eggs, the waffle maker was not maintained, so you couldn't remove a cooked waffle cleanly. There was a false alarm at 4:22 am with no follow up to let guests know that it was a false alarm."

"We only slept at the hotel (3 nights), but we found the staff to be really friendly and the room to be clean & comfortable. We didn't use the pool - might have if there had been a hot tub. The breakfast was good in that there were hot foods available, but it was not as nice as some free breakfasts, somewhat limited for options and extras. The coffee was not good at all."

"Did a bed bug check night before and everything was ok. Woke up in the AM, had one crawling on the pillow. My wife had a few bites. Took it up in a zip lock bag to the front office and the attendant didn't want anything to do but get us checked out ASAP. Took the morning to get all of our stuff out onto bags to take home and put into the dryer."

"Well maintained and clean. The staff was friendly and polite. I travel a lot and was very happy with the room. "