Search Hotels Near Massachusetts Vietnam Veterans Memorial, Worcester

"The new manager Mary Lee is one of the worst front desk people I've ever come across. She's rude , disrespectful very condescending, obnoxious and extremely unprofessional I'll also will be making a complaint to the owners (who she said wouldn't care because they hired her from the Marriott and said they are a private owned company so BB complaint doesn't affect her or the establishment) Other than her the rest of the staff is remarkable."

"Luxurious "

"Over all the hotel and room were very clean. only complaint is the bed was like sleeping on spring coils and thin plywood, the bed was covered with a flat sheet( we expected to find something under it, did not). Bathroom was a little on the small side compared to a different DoubleTree we stayed at. The Shower leaked from the shower head and water pressure was low. Highly recommend the Hotel upgrade to a better mattress. Would stay again, but will ask for a different room if the mattress is bad."

"Room was big ; AC / Warming system was blowing too much air and was dusty."

"This location is under construction but the staff is very accommodating and the rooms are very clean"

"We had a short stay, however, the front desk clerk was extremely helpful in getting us setup. I made a mistake with the reservation and she made sure all was well. The entrance road way(like a bridge) make you feel exclusive also next to the lake."

"Although I was disappointed that the room had a cooktop and not a microwave, only a couple of functioning outlets, and an unplugged mini fridge, the room was very clean and the building was fairly empty and quiet. I would probably stay here again if I had to."

"Perfect"

"Quiet, comfortable and a great breakfast!"